Product Recovery Team Leader, IKEA

IKEA

Location:
United States, Tempe

Category:
Sales

Contract Type:
Employment contract

Salary:

23.61 - 33.67 USD / Hour

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Job Description:

Every day, we’re using and wasting more energy and resources than ever before, and this isn’t good news for the planet. At IKEA, we’d like to create more from less. Because we know that when we produce less waste, we’ll be able to leave a cleaner, healthier planet to the generations to come.

Job Responsibility:

Lead, recruit, develop, and schedule a team of recovery co-workers to secure department routines and succession
Ensure all recovery processes are completed in a consistent manner. Such as, repackaging, confirmation, recycling, building, pricing, SAMS and maintaining the spare parts library
Identify business opportunities and implement business plan tactics to improve performance
Create a commercial recovery sales floor
Monitor the sales floor to secure the highest return while ensuring a timely sell-through of products
Implement and continuously ensures optimal use of common working methods relating to recovery process (including OPTORO confirmation process and repackaging)
Cooperates across functions and leads interdependently to ensure everyone understands and contributes to the recovery process by focusing on prevention, revenue, sustainability and quality
Works with Imonitor recovery related questions on a consistent basis and champions all necessary changes to ensure compliance
Monitor and ensure the proper coding of relevant transfers
Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements:

3 years' experience
Experience in managing, leading, and developing people preferably in customer centric service or retail environment
Understanding of business processes and working methods within IKEA retailing
Knowledge of applicable policies, laws, and regulations
Knowledge of business and management principles, budgeting, and resource allocation
Travel is required for this role. Less than 5% (1 day per month on average)

What we offer:

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits
Dental and vision plans
Medical and Rx plans (must work min. 20 hrs/wk)
A fun and inclusive work environment

Additional Information:

Job Posted:
August 01, 2025

Expiration:
August 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Product Recovery Team Leader

IKEA

Location:United States, Tempe

Category:Sales

Contract Type:Employment contract