Product Recovery Operations Specialist

• Take necessary actions on products to give them a second chance through repackaging, spare parts management, product assembly, and active sales (online and offline)
• Understand the action plans of the unit and department and take responsibility for departmental goals
• Support the implementation of planned circular and commercial activities by involving your department in all customer meeting points
• Support the Product Quality & Recovery Manager by indirectly leading the team together with other specialists, assigning tasks, and supervising daily operations of the Product Quality & Recovery team as needed.

• You speak, write and understand English well
• Excellent knowledge of Recovery & Quality Operations combined with customer experience, sales and purchasing processes
• Knowledge of communication channels and how to effectively tailor communication to create awareness, engagement and impact
• Extensive knowledge of using IT systems (applications) and other tools in daily work
• Preferably knowledge and experience in restoring or reusing items and the equipment that can be used for this.

Knowledge and experience in restoring or reusing items and the equipment that can be used for this.

• Gross monthly salary between €2524 and €3320 depending on knowledge and experience
• 13th month and 8% holiday allowance, paid in December or May
• Collective bonus scheme of up to 150% of gross monthly salary
• 100% reimbursement for public transport costs
• Lease bike option for employees living within 5-20 km from the IKEA location
• Car travel reimbursement up to €243 per month
• 15% employee discount at IKEA stores in the Netherlands.