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Product Quality & Recovery Coworker

https://www.ikea.com Logo

IKEA

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Location:
Canada , Coquitlam

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Category:
Sales

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Contract Type:
Not provided

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Salary:

20.15 CAD / Hour
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Job Description:

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Job Responsibility:

  • Recover products through As‑Is selling, repairs, repackaging, and spare parts management to give items a second life
  • Present and price products with strong commercial judgment to support customer appeal and business results
  • Make recovery decisions with a sustainability‑first mindset to reduce waste
  • Act as an ambassador for quality, safety, and product recovery in the unit
  • Work with other teams to follow consistent routines that improve customers’ perception of IKEA product quality

Requirements:

  • Outgoing, proactive, and comfortable making independent decisions in a fast‑paced environment
  • Comfortable with frequent physical tasks and can confidently lift and move items up to 50 lbs
  • Genuine passion for waste management, recycling, and for sustainability
  • Customer‑focused, detail‑oriented, and confident using hand and power tools
  • Can prioritize, organize, and collaborate well, while also working independently when needed
What we offer:
  • Wellness days (in addition to vacation days)
  • Extended health, dental, and vision coverage (for you and your family)
  • RRSP with IKEA contribution matching options
  • Eligibility for annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
  • Parental leave
  • Bereavement leave
  • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Parttime
Work Type:
On-site work
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