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IKEA Logo IKEA · Sales

Product Quality & Recovery Co-Worker

Canada, Ottawa Employment contract 20.15 CAD / Hour · Job Posted May 30, 2026
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Job Description

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, "to create a better everyday life for the many people" inspires and guides us in everything we do. This is IKEA.

Job Responsibility

  • Take necessary action on products to give them a second chance, through As-Is Selling, repackaging or spare parts management
  • Present and Sell IKEA products in As-Is using a strong commercial expression, selling these products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business
  • Always consider the sustainability impact when deciding when and how to recover products
  • Represent and be an ambassador for product recovery, quality, and safety awareness in the unit
  • Work closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety and recovery

Requirements

  • Experience of working in a customer- and commercial-oriented business
  • Good ability to use power tools and craftmanship in product assembly
  • Creative with attention to detail

What we offer

  • Wellness days (in addition to your vacation days!)
  • Extended health, dental, and vision coverage (for you and your family)
  • RRSP with IKEA contribution matching options
  • Eligibility for our annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
  • Parental leave
  • Bereavement leave
  • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
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