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IKEA Logo IKEA · Sales

Product Quality & Recovery Associate

United States, Draper Employment contract 17.58 - 24.83 USD / Hour · Job Posted June 16, 2026
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Job Description

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

Job Responsibility

  • Contribute to minimizing all internal damages or other costs related to IKEA products
  • Take necessary action on products to give them a second chance, such as repackaging and assembly
  • Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store
  • Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products
  • Always consider the sustainability impact when deciding when and how to recover products
  • Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements

  • Retail experience
  • Knowledge of how to build quality IKEA furniture
  • Knowledge of waste management and sustainability principles
  • Experience working in a customer and commercial-oriented business

What we offer

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (Must work minimum of 20 hours per week)
  • A fun and inclusive work environment
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