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Product Quality & Recovery Associate

United States, Stoughton Employment contract 19.91 - 28.12 USD / Hour · Job Posted May 30, 2026
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Job Responsibility

  • Contribute to minimizing all internal damages or other costs related to IKEA products
  • Take necessary action on products to give them a second chance, such as repackaging and assembly
  • Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store
  • Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products
  • Always consider the sustainability impact when deciding when and how to recover products
  • Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements

  • Retail experience
  • Knowledge of how to build quality IKEA furniture
  • Knowledge of waste management and sustainability principles
  • Experience working in a customer and commercial-oriented business

What we offer

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

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