Product Quality Leader Job at Ericsson (Lewisville)

Job Description

Join us as a Product Quality Leader at Ericsson’s US 5G Smart Factory (EFA) and be a driving force in technological advancement and product excellence. As a leader within EFA, you'll oversee the entire lifecycle of a product or platform, reporting directly to the Plant Quality Engineering Manager. In this pivotal role, you'll be responsible for executing full product and process quality responsibilities, establishing and maintaining comprehensive quality management and control processes, methods, and tools. You'll take charge of managing project timelines, budgets, scopes, risks, and dependencies, ensuring high-quality execution and delivery. Your leadership will extend to guiding and coaching your project team, navigating dynamic scopes and business requirements, and unlocking opportunities through digital transformation.

Job Responsibility

Lead a cross-functional quality improvement team to execute and fulfill established quality plans, focusing on targets like yield, DPPM, inspection fault rate, CPK, customer claims, and repairs, ensuring product KPIs are met
Be responsible for driving quality assurance, the PQL provides reports to the Project Manager and stakeholders, offering technical recommendations and consequence analyses at each project milestone
Support the Project Manager with a quality perspective throughout each phase of NPI, TPI, GPI, and maintenance projects, contributing to producibility, reliability, and risk management
Leads the FRAG forum, continuously analyzing yield, claims, and repairs using necessary systems, tools, and Six Sigma methods, collaborating with engineers to resolve critical issues
Holds authority to independently perform tasks necessary to meet responsibilities, with delegated formal leadership from the Plant Quality Engineering Manager
Takes ownership of Quality Alerts and has access to all required information, systems, and tools to ensure product quality and carry out FRAG work. Manages risk decisions related to process exemptions when timing is crucial, ensuring competitive advantage

Requirements

At least a Bachelor’s degree in engineering is required. Minimum of 5 years of quality engineering experience in a manufacturing setting
5+ years of experience leading or managing teams in quality or manufacturing engineering
Strong preference for experience with Surface Mount Technology and Automated Assembly processes
Solid working knowledge of quality management methods and tools, such as Six Sigma, APQP, SPC, FMEA, Control Plan, MSA, and ISO 9001
Excellent communication and presentation skills, with the ability to lead and present data analytics effectively to both technical and non-technical audiences
Demonstrated initiative, proactive approach, and strong critical thinking and problem-solving abilities, with a focus on results
Willingness to travel internationally up to 10%

What we offer

Opportunity for an annual bonus
Choice of three medical plan options and a dental plan option
Company credits equal to the cost that Ericsson pays toward medical and dental premiums
Automatic 3% company contribution to 401(k) plan
Ericsson match $1 for every $1 on first 3% of eligible pay plus 50 cents on every $1 on next 2% of eligible pay
Basic life insurance and basic accidental death and dismemberment coverage
Short-term and long-term disability coverage
Option to participate in Ericsson’s Stock Purchase Plan
Minimum of 15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays
8 hours of volunteer time
80 hours of sick time annually
Up to 16 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay
Financial wellness programs
Educational assistance
Matching gifts
Recognition programs

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