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We have an opportunity for a Product Conformity Engineer, supporting ITM’s activities that ensure that all products manufactured by the organisation meet applicable legal, safety, and industry-specific regulatory requirements for global markets. This role is leading the Product Conformity team that is responsible for managing stack and product certifications, maintaining technical documentation, supporting stack and product testing and providing expert guidance to internal teams to ensure compliant product design, manufacture and market entry. In addition, the role will work with the Head of Department to represent the voice of the customer inside ITM; being responsible for final inspection before dispatch of completed ITM electrolyser products, to ensure that as an absolute minimum all products meet customer expectations within a time scale agreed by all ITM stakeholders.
Job Responsibility:
Resource allocation and prioritisation for stack and product certification activity
Inspection of electrolyser products built by ITM, ensuring they conform to design documentation
Ensuring packaged items received by ITM are built in line with manufacturer’s documentation
Review of product design documentation to enable certification of ITM product designs
Resource allocation and prioritisation for stack and product Technical Construction File creation
Development, maintenance and control of Technical Construction Files (TCFs) and other compliance documentation
Prepare and issue Declarations of Conformity
Ensure BOMs, material declarations and product specifications meet regulatory standards
Provide cover for the Product Conformity Specialists and Product Conformity Technicians in management of documentation for products received from suppliers
Coordinate internal and external testing for stack and product safety and regulatory compliance
Provide cover for Product Conformity Specialists in hosting certification bodies when inspecting & witnessing the compliance related routine testing of ITM stack and products in the factory and review test reports to ensure regulatory sufficiency
Support the Commissioning Team when hosting certification bodies for inspecting & witnessing the compliance related routine testing of ITM products in the field and ensuring that the reports generated during this testing are accurate and complete
Ensure all stack and product labelling and marking meets regional compliance requirements
Assist Product Conformity Specialists with stack and product certification trackers
Prepare for and participate in internal and external audits related to product compliance
Responsible for the development and delivery of compliance training and awareness to internal stakeholders within the Product Conformity team
Responsible for corrective action plans and ensuring follow-up to completion
Working closely with all Operations functions to ensure all in-process inspection, manufacturing and assembly processes have been followed to ensure that ITM products leave the factory to a standard that will meet the customer’s quality expectations
Work with all internal stakeholders to ensure that the responsible Team(s) / Department(s) meet their obligations under the respective parts of the Inspection and Test Plans (ITP) for all products
Identify and escalate manufacturing issues impacting the quality of finished products to Team Leaders, Supervisors, Line Managers, HoDs as necessary and audit resolution processes identified to ensure successful completion by the respective Team(s) and Department(s)
Act as the voice of the Customer
Lead, motivate and develop a diverse team to achieve high performance and deliver organisational goals
Set clear expectations, provide regular coaching and deliver constructive feedback to support ongoing development
Foster a collaborative and accountable team culture that encourages continuous learning and improvement
Work closely with Engineering, Quality, Procurement, HSE, Manufacturing teams (Production Planning, Production and Goods In) and Test & Commissioning teams to embed compliance processes throughout the product lifecycle
Responsible for status updates on the preparation of Technical Construction Files and Manufacturer’s Record Books for ITM’s stacks and electrolyser products, and the status of CE marking activity to the Product Compliance Manager & Deputy Product Compliance Manager as applicable for further dissemination
Responsible for the development and delivery of compliance training and awareness to internal stakeholders outside of the Product Conformity team
Support supplier assessments for regulatory compliance
Requirements:
Degree in Engineering, Science, Quality, or related technical field
Experience in product compliance, regulatory affairs or quality within a manufacturing or engineering environment
Proven experience leading and developing a team in a fast‑paced, collaborative environment
Strong ability to motivate, coach and support individuals to achieve high performance
Demonstrated capability to set clear expectations, manage performance and hold others accountable
Strong documentation, organisational and project management skills
Ability to influence and collaborate across technical and operational teams
Attention to detail
Excellent communication skills
Proficient in the use of standard office software including Microsoft Office (Word & Excel), SharePoint, ShareFile and Adobe Acrobat
Nice to have:
Experience working with notified bodies, certification agencies, or regulatory authorities
Experience of working with an ERP / MRP system
An understanding of the Pressure Equipment Directive, other CE/UKCA requirements and other relevant global product regulations
Ability to interpret technical standards and regulatory documentation
Familiarity with ISO management systems (e.g., ISO 9001, 14001, 45001)
Experience with product testing processes (electrical, mechanical)
What we offer:
A competitive salary and an excellent contributory pension
25 days holiday
Buy as you earn (BAYE) share scheme
Birthday holiday
Holiday Purchase
Cycle to work scheme
Lifestyle Discounts
Employee Assistance Programme
Health Cash Plan
Eye Care
Gym Scheme
Life assurance
EV Car Leasing
Enhanced Parental Leave
Motor Save Scheme
Tech Save Scheme
Our onsite parking includes free electric car charging points