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Product Quality Assurance Coordinator (Vitamins/Supplements)

United States, Sudbury Employment contract 55000.00 - 60000.00 USD / Year · Job Posted May 30, 2026
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Job Description

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

Job Responsibility

  • Prepare sample submission forms to be sent to 3rd party Lab Vendors
  • Fill out the ingredient testing and finished product testing tracking spreadsheets with due dates
  • Indicate samples that were sent RUSH by request of the Planning Department
  • Follow up with the labs to ensure proper turnaround times
  • For RUSH testing, call the Lab(s) in advance to let them know RUSH samples are coming and get from them the expected due date
  • For regular testing, calculate the due date on typical turnaround times
  • The day before any urgent test is due, follow up with the lab to ensure there are no unforeseen delays and results are on track
  • Print out (and save on QC/QA server) test results
  • Review Lab samples and test results
  • If test results are OOS, start a non-conformance and evaluate for retest requirements
  • If test results are in spec, file with the appropriate ingredient release form (or bulk encapsulation file) until all tests are in and coordinate the release of these materials with the appropriate personnel
  • Upload documents to Veeva document system
  • In the Absence of Quality Inspector, perform daily checks that are performed by the Quality team on the production floor
  • Assist Quality Inspectors in ensuring the highest quality products by being involved in the quality checks in production (capsule weights, cleanliness checks, weighing room, bottling line checks, etc.)
  • Manage Document Control Process
  • Manage workflows and assure completion of documents under document change process
  • Participate in Quality Inspections or audits as primary facilitator or back room lead
  • Analyze data to identify areas for improvement in the quality system
  • Assist in corrective and preventive action process management
  • Assure ongoing compliance with quality and industry regulatory requirements
  • Participate in the collection of samples for testing to go out to labs
  • Complete additional Product Quality Assurance duties as assigned by the Facility Product Quality Supervisor

Requirements

  • High School Diploma or GED required
  • Bachelor’s degree in Chemistry, Biology or in a related field preferred
  • 1-3+ years of professional work experience in a Manufacturing or Production Facility, preferably performing Quality Assurance tasks
  • Demonstrated proficiency in MS Office (Word/Excel/Outlook/PowerPoint) is required
  • Must have excellent communication (oral and written), presentation, follow-up skills, along with strong stakeholder management skills
  • Must be team-oriented and have excellent organizational skills including the ability to multi-task
  • Willing and able to work under pressure to meet tight deadlines with minimal supervision required
  • Current or prior knowledge/experience of the Vitamins & Dietary Supplement industry or CPG industry preferred
  • Current or prior experience utilizing CRM systems such as SAP or Oracle a plus

Nice to have

  • Current or prior knowledge/experience of the Vitamins & Dietary Supplement industry or CPG industry
  • Current or prior experience utilizing CRM systems such as SAP or Oracle

What we offer

  • 401k with a company match
  • healthcare coverage
  • performance-based incentives
  • a competitive total rewards package

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