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IKEA Logo IKEA · -

Product Quality and Recovery Associate

United States, Stoughton Employment contract 19.90 - 28.12 USD / Hour · Job Posted March 21, 2026
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Job Description

Every day, we’re using and wasting more energy and resources than ever before, and this isn’t good news for the planet. At IKEA, we’d like to create more from less. Because we know that when we produce less waste, we’ll be able to leave a cleaner, healthier planet to the generations to come. As a Product Recovery Associate, contributing to the recovery and sustainability work in the store, you will:

Job Responsibility

  • Contribution in minimizing all internal damages or other costs related to IKEA products
  • Take necessary action on products to give them a second chance, such as repackaging and assembly
  • Present IKEA products in As-Is using a strong commercial expression, selling these products with pride and setting relevant prices that are attractive to customers yet still generate the best results for the store
  • Support the quality work in the store in order to constantly improve customers' quality perception of IKEA products
  • Always consider the sustainability impact when deciding when and how to recover products
  • Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
  • Working in multiple roles while being able to complete tasks in an efficient manner

Requirements

  • Retail experience
  • Knowledge of how to build quality IKEA furniture
  • Knowledge of waste management and sustainability principles
  • Experience working in a customer and commercial-oriented business

What we offer

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment
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