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OpenAI Logo OpenAI · IT - Administration

Product Policy – Policy Manager (Child Safety)

United States, San Francisco 261000.00 - 290000.00 USD / Year · Job Posted February 21, 2026
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Job Description

The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern use of OpenAI’s services, including ChatGPT, GPTs, the GPT store, Sora, and the OpenAI API. As a member of this team, you will be instrumental in developing policy approaches to best enable both innovative and responsible use of AI so that our groundbreaking technologies are truly used to benefit all people. This role will shape Product Policy’s approach on child safety related policies to support our growing investments in protecting children and young people across our platforms. This will include crafting policies with our partner teams to ensure the best possible user experiences with our tools and working closely with investigative, integrity, safety, and ops teams to detect and address misuse.

Job Responsibility

  • Develop and maintain child-safety policy frameworks that govern how OpenAI products are designed, launched, and operated, including safeguards against exploitation, grooming, harmful content, and other child-related risks
  • Partner cross-functionally with Product, User Ops, Legal, Safety, Integrity, Communications, and Global Affairs to align on risk posture, product launches, incident response, and external commitments
  • Translate policy into practice by creating clear implementation standards, enforcement protocols, and escalation paths that engineering, operations, and integrity teams can embed directly into product and trust & safety systems
  • Identify opportunities to leverage data to inform our policy work

Requirements

  • 4+ years of experience in child safety, trust & safety, policy, investigations, intelligence, or a related field, with exposure to how technology platforms manage child-related risks
  • Deep expertise in the child safety ecosystem — particularly as it relates to generative AI
  • Strong understanding of the child safety and AI policy landscape
  • Ability to translate expertise into clear, practical guidance for product teams and company leadership
  • Comfort navigating complexity and ambiguity
  • Excellent communication skills with demonstrated ability to communicate with product managers, engineers, researchers, and executives alike
  • Comfortable with ambiguity and enjoys going 0 to 1
  • Creative thinker with an eye for opportunities to leverage data to inform policies
  • Understanding of how government, enterprise, and other stakeholders think about child safety related policy issues

What we offer

  • Offers Equity
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
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