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At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Job Responsibility:
Manage and Grow Vodacom M-Pesa Business across all KPIs in the region
Responsible to grow M-Pesa base for the region
Management of M-Pesa partners and customers by putting up a strategic on ground commercial plan and see to its successful implementation
Coordinate with all stakeholders and manage all M-Pesa ATL and BTL campaigns and foster M-Pesa footprint in order to maximize Customers Mobile money activities and grow M-Pesa Revenue Market Share
Effective M-Pesa partners’ management and maintain close watch on market dynamics including competitor activities that affect M-Pesa business and recommend mitigations
Design and implement M-Pesa Regional commercial plan in line with Overall Vodacom M-Pesa Annual strategy to increase the width and depth of M-Pesa distribution, which would translate into increasing M-Pesa customers and revenues in relation to regional targets
Coordinate sales and distribution activities within the region including wakalas, super agents, merchants
Coordinate and support M-Pesa partners in the region whilst optimizing Distribution partners’ returns in terms of ROI and ensure mutually healthy returns
Information mining to facilitate M-Pesa performance review and relevant action plan at the Region/Territory/cluster level and prepare weekly reports for management meetings
Develop and execute approved, quarterly and on demand tactical plans to ensure M-Pesa Growth continuity despite market dynamics
Requirements:
Ability to manage an outsourcing partner to deliver business solutions and results
Ability to anticipate customer, competitor, and market dynamics
High on interpersonal skills and able to relate at all levels within the business
Sound sales & Distribution experience – combination of both FMCG/Direct marketing
High level of planning & execution capabilities
Bachelor’s degree or Advanced Diploma in a business-related course
3-5 years of varied experience in Mobile Money on ground sales, 2years at a senior level
Extensive knowledge of Mobile Financial Services business and value chain and sound understanding of distribution models and route to market
Mobile money products penetration and on ground execution skills