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SpotOn is on a mission to empower restaurants to run more profitable, predictable, and thriving businesses through technology. The Product Partnerships team sits at the center of that mission. Embedded directly inside the Product organization, we work side-by-side with PMs, Engineering, Design, and PMM to accelerate the delivery of value to SpotOn customers through 3rd-party integrations. As a Partner Manager, you’ll help identify, build, launch and scale partner integrations that deliver valuable product enhancements and strengthen our differentiation in a competitive restaurant-tech market. Our team owns the full lifecycle—from scouting and evaluating best-in-class partners to coordinating integration builds to driving long-term partner success.
Job Responsibility:
Support and evaluate partnerships: Identify leading restaurant technology partners aligned with SpotOn’s roadmap and strategic objectives. Support early diligence, product fit evaluation, and "build vs partner" assessments
Manage partner relationships: Serve as a primary point of contact for legal contracts, integration delivery, and ongoing success. Coordinate meetings, follow-ups, shared roadmaps, and cross-company communication
Drive cross-functional execution: Work with PMs, Engineering, QA, Support, Legal, and GTM to launch and scale integrations. Help track requirements, deliverables, test plans, and timelines. Support Alpha → Beta → GA pilots
Track integration performance and health: Monitor KPIs including attach rates, activation, partner health, order success, and merchant outcomes. Identify opportunities for optimization and workflow improvements
Own internal process: Maintain documentation, PRDs, dashboards, relationships updates and operational playbooks for a subset of integrations
Requirements:
1–4 years in high-performance environments (consulting, finance, strategy, product, BizOps, or if recent grad strong internships and/or athletic references)
Strong organizational and communication skills
Curiosity about how software gets built and a desire to work closely with Product and Engineering
Bachelor's degree from a top-tier 4-year university
Based in Austin, TX and able to work in-office at least 4 days/week
What we offer:
Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
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