Product Partner Manager, Cross Border

Commerce is global, but selling across borders is hard. When merchants sell internationally, they need to take care of multiple complexities, such as shipping, taxes, duties, and product restrictions, depending on the destination country. Shopify and our partners can help you reduce these complexities and handle them for you. As a Cross-Border Product Partner Manager, you'll own Shopify's commercial and product relationships with our cross-border partners. These are the partners that take on the tax, duty, regulatory, and fraud responsibilities of cross-border selling so a merchant can reach new shoppers across the globe with confidence. For these partnerships, the product integration is the partnership—you'll co-own what gets built, how it ships, and what merchants experience on the other side. This is not a deal-and-move-on role. The vast majority of the job is operating live, revenue-generating partnerships: coordinating product workstreams, iterating on commercial terms, handling escalations, and growing the relationship over time. You'll sit right at the seam between commerce, payments, tax, customs, and shipping—and the decisions you make show up directly in whether a merchant in one country can confidently sell to a buyer in another.