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T-Mobile Logo T-Mobile · IT - Software Development

Product Owners

United States, Frisco 80142.00 - 126500.00 USD / Year · Job Posted January 29, 2026
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Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Product Owners is located in Frisco, TX will develop deep understanding of customer experience, especially at a tactical and transaction level.

Job Responsibility

  • Build and maintains Agile (Scrum / Sprint) team backlog, with input from customer, Product Manager, System Architect/Engineering and other stakeholders
  • Collaborate with Agile team and stakeholders to write user stories and requirements that include acceptance criteria and acceptance tests
  • Review and prioritizes Agile Team backlog for Iteration (Sprint) Planning, including coordination of dependencies with other Product Owners (PO)
  • Review and assesses enabler work, understands scope of the upcoming enabler work and collaborates with System and Solution Architect/Engineering to assist with decision-making and sequencing of the technical infrastructures
  • Serve as primary resource (and source of truth/single point of contact) to Technical (Dev) team and Customer team for user story details
  • Manage and maintain efficient flow of just-in-time story elaboration activities (user story refinement) throughout team execution
  • Participate in team demo with primary responsibility of reviewing and accepting completed user stories
  • Participate in Iteration Retrospective
  • Oversee the PI system demo, which is part of the I&A workshop
  • Coordinate user story, functional, and technical dependencies with other Product Owners throughout each iteration and Program Increment
  • Work across Agile teams to define and implement improvement stories that will increase velocity and quality of the program
  • Takes ownership of user story quality and performance in production environment
  • Develop positive working relationships with Customer groups or Customer Representatives
  • Collaborate and develop positive working relationships with technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance
  • Develop professional and technical knowledge by attending educational workshops
  • review professional publications
  • establish personal networks
  • participate in professional societies
  • Actively participate in T-Mobile Product Owner/Manager Community of Practice (COP)

Requirements

  • Master’s degree in Computer and Information Technology, Computer Science, or related, and 1 year of relevant work experience
  • OR Bachelor’s degree in Computer and Information Technology, Computer Science, or related, and 3 years of relevant work experience
  • Experience with JIRA, Trello, Confluence, MS Project in leading the teams to have Agile backlog, sprint tracking, planning and tracking of project milestones and product vision
  • Experience with Enterprise systems like Active Directory/LDAP for user provisioning, SSO/OAuth for secure authentication across systems and ITIL Framework for ITSM based ServiceNow implementations
  • Experience with ServiceNow ITSM Development using JavaScript for scripting in ServiceNow, HTML/CSS for UI customizations and JSON/XML for data formatting for integration to translate the Business requirements with technical details in the user stories
  • Experience with Integration tools like REST/SOAP APIs, Postman in integrating with other Enterprise systems like MuleSoft, and Dell Boomi
  • Experience with Designing ServiceNow ITSM solutions through visual diagrams using Microsoft Visio and Lucid Chart tools to describe the process flows of the ServiceNow Catalog items
  • Experience with ServiceNow Performance Analytics for building ServiceNow CMDB health dashboards and KPIs tracking maturity of CMDB, Power BI/Tableau for data visualization and reporting and Microsoft Excel for data modelling
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Annual bonus or periodic sales incentive or bonus based on role
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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