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Product Owner

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New Ocean IS

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Location:
Vietnam , Ho Chi Minh

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Define and drive the vision, strategy, and roadmap for the company’s AgentIQ AI Platform – including conversational AI, virtual assistants, and automation agents
  • Collaborate with stakeholders (Executive team, AI division, Sales, Marketing, and Customers) to align product direction with business goals and market needs
  • Research and analyze AI, LLM (Large Language Model), and workflow automation trends to identify opportunities for innovation
  • Ensure product strategy aligns with the company’s AI-first and digital transformation direction
  • Build, prioritize, and manage the Product Backlog to maximize customer and business value
  • Define clear User Stories, Acceptance Criteria, and Epics focusing on agent behavior, integration, and data interaction
  • Collaborate closely with AI Engineers, Data Scientists, Developers, UX/UI Designers, and QA to ensure successful delivery of high-quality features
  • Participate actively in Agile ceremonies (Sprint Planning, Grooming, Review, Retrospective) to guide development and maintain alignment with the product vision
  • Act as the main point of contact for all product-related communication between technical teams and business stakeholders
  • Communicate product vision, priorities, and roadmap clearly across departments
  • Collect user feedback and analyze data to translate insights into actionable improvements for future releases
  • Define and track key performance indicators (KPIs) such as agent accuracy, engagement rate, customer satisfaction, and retention
  • Partner with the Data and AI teams to analyze user interactions and conversational flows for optimization
  • Drive data-driven decision-making to improve user experience, performance, and scalability of the AI Agent platform

Requirements:

  • Minimum 3–6 years as a Product Owner / Product Manager / Business Analyst in AI, SaaS, or technology-based products
  • Knowledge of APIs, LLMs, NLP, Workflow Automation, and Data Pipelines
  • Understanding of the AI product lifecycle (training, integration, deployment, evaluation)
  • Solid grasp of Scrum practices, backlog prioritization, and sprint execution using JIRA, Confluence, or similar tools
  • Able to interpret and utilize product analytics (Google Analytics, Power BI, etc.) for decision-making
  • Strong communication skills in both English and Vietnamese
  • Communication skills – Ability to clearly convey product requirements to the team and stakeholders
  • Strategic thinking – Understanding the big picture and aligning the product vision with long-term business goals
  • Negotiation skills – Working with various stakeholders to reach agreements and align expectations
  • Analytical thinking – Analyzing data and product requirements to make informed decisions
  • Prioritization skills – Identifying key features and managing the product backlog efficiently
  • Adaptability – Quickly adjusting plans and strategies in response to changing circumstances

Nice to have:

  • Experience with Chatbots, Virtual Assistants, Automation Platforms, or Generative AI products
  • Familiarity with tools or frameworks such as OpenAI API, Azure OpenAI, LangChain, or RAG pipelines
  • Product or Agile certifications (CSPO, PSPO, SAFe POPM) are a plus
What we offer:
  • Vietnam labor regulations
  • Healthy Insurance
  • Competitive and high salary
  • Review salary twice a year (April and October (exceptional))
  • 13th month-salary
  • Reward of the end the year
  • Raised on for achieving English and Technical certificates
  • Career Path clearly
  • Projects in many domain
  • Everyone is willing to support each other
  • Trained soft skills and SCRUM/Agile
  • Taking part in a clear, pre-defined training path along the career path on Microsoft Learning platform, PluralSight, etc
  • Evaluating skill progress via courses’ exams
  • Utilize unlimited courses on training platforms to broaden your own knowledge and competency
  • Real environment provided (Cloud credit, software/tools licenses, etc.) for R&D and practice
  • Office happy hours, Teambuilding, Company trip, Birthday, …
  • Sport clubs: soccer, badminton, games, …

Additional Information:

Job Posted:
February 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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