Product Owner, HSBC

HSBC

Location:
Mexico, Azcapotzalco

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC is seeking an experienced professional for the role of Product Owner within the Digital teams, focused on defining and prioritizing the roadmap for infrastructure initiatives and products aligned with strategic objectives of the iWPB Digital Platforms. The role involves working across global projects with the Americas Engineering Pod and collaborating closely with engineering and delivery teams on world-class digital banking services.

Job Responsibility:

Define and articulate the vision, strategy, and roadmap for the Americas Engineering Pod's infrastructure products and initiatives, ensuring alignment with overall iWPB Digital Platform goals
translate business needs and customer requirements into detailed user stories and acceptance criteria for engineering teams
prioritize the product backlog based on business value, technical feasibility, and strategic importance
manage initiatives which can provide new products to the business with a competitive edge
manage initiatives which protect and secure new or existing services and products to the business
work closely with engineering teams throughout the development lifecycle to ensure solutions meet product requirements and quality standards
ensure operational and system tests are successfully completed and results are shared with teams
provide estimates for recharge and resource to the business or application project manager
ensure infrastructure billing is as per agreed estimates
provide regular updates to relevant stakeholders regarding the progress of infrastructure-related tasks in relation to agreed timelines and milestones
manage and report risks associated with the infrastructure area
ensure infrastructure deliverables are as per the agreed quality, cost, and on schedule
conduct regular team meetings and produce periodic reports
timely escalation of issues and mitigation actions.

Requirements:

Ability to build strong relationships and communicate with a wide spectrum of stakeholders, especially with senior stakeholders in Business & IT
familiarity with Jira, Confluence, DevOps tools, Agile methodologies, and open to new Ways of Working
experience of managing multi-disciplined, multi-location teams to timelines
ability to work in an unstructured and changing environment and adaptable to managing changing priorities with the ability to pivot on strategy and priorities when business needs arise
self-sufficient and demonstrates initiative, and open to learn new practices and techniques
strong leadership skills with the ability to influence others positively
strong team player engaging and encouraging others with a forward-thinking approach
open to different cultures, opinions, and working practices
a high level of commitment and self-motivation, together with an ability to deal with stressful environments
passionate about delivering value to customers
proven technical expertise in an IT role
good knowledge of crisis response and recovery
excellent analytical and problem-solving skills
highly adaptable and ability to approach things differently
end to end systems architecture knowledge
DevOps principles for efficient delivery
mentoring and supporting colleagues
infrastructure design and architecture, with knowledge on Linux, MQ, Oracle, Mongo, and Cloud technologies
management of Risk (Operational Risk / FIM requirements).

What we offer:

Greater number of leave days to fully enjoy weddings, take care of new family members, or grieve the loss of a family member
paid leave package at the forefront in Mexico
continuous professional development
flexible working
opportunities to grow within an inclusive and diverse environment.

Additional Information:

Job Posted:
September 24, 2025

Expiration:
October 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Product Owner

HSBC

Location:Mexico, Azcapotzalco

Category:IT - Software Development

Contract Type:Employment contract