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We’ve recently welcomed musicMagpie to the AO family, a company that shares our passion for putting customers first, caring about colleagues and making a real difference. Together, we’re set to make an even bigger difference and with that comes exciting opportunities to shape the future of sustainable tech. musicMagpie are on a mission to make tech more affordable and help protect the planet by encouraging recycling, refurbishing, and repurposing tech and physical media products. They give millions of customers a smart, sustainable, and trusted way to buy, sell, and rent phones, tablets, games consoles, laptops, and other tech - all in one place. We’re looking for a Product Owner to guide development teams in building high quality, customer centric products and features, using feedback from stakeholders to drive continuous product improvement. You’ll work closely with the Senior Product Owner to build a roadmap that’s suitable for customers, stakeholders and the business that outline key requirements, understanding the personas of the product and then leading product ceremonies to remove any blockers and create a path to help create acceptance criteria. Our Product Owners collaborate with a whole range of different teams, from merchandising and marketing to UX and commercial, to ensure solid user experience and usability principles are applied when making changes to existing and new experiences, and relay results of changes to maintain a positive morale.
Job Responsibility:
Reporting to the Senior Product Owner within the Product & UX function
Digital Product Owner to the Website Product team, owning the backlog for this team
Act as the voice of the customer (whether consumer or business user) to guide all stages of software development, including user story development, sprint planning, and prioritisation of the product backlog
Work with business and technical stakeholders to develop and document user stories
Maintain the product backlog and keep the roadmap up to date ahead of key stakeholder meets
Use feedback from development retrospectives (and gather stakeholder and customer where possible) to improve and optimise ways of working and refine processes
Lead the sprint review meeting to present the output from the sprint to key stakeholders
Analyse feedback from sprint reviews, and other data such as end user feedback and operational metrics, to identify and understand product needs
Work with the development team to create acceptance criteria and definitions of failures and done
Assist the team on the development of feature tests, test cases, and regression tests
Set expectations with business stakeholders for delivery of new capabilities, features, and functionalities
Requirements:
Ability to understand complex business problems and identify and interpret business needs
Experience with website analytics tools
Advanced knowledge of agile development methodologies
Demonstrated facilitation and influencing skills to drive decision making among stakeholders with diverse perspectives and priorities
Demonstrated ability to communicate complex technical information in a concise, simple manner for stakeholder understanding
Strong problem solving and analytical skills
Knowledge of agile planning tools (e.g. JIRA, DevOps) preferred
Relevant experience expert in a product owner role preferred