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The Product Owner represents the business stakeholders and is the voice of the customer guiding individual DevOps teams, responsible for ensuring that the delivery team delivers value to the business according to the outcome vision. This role is responsible for crafting customer-centric digital experiences by: Having a thorough understanding of the current journeys; Identifying opportunities for optimisation, simplification and digitisation of the current journeys that unlocks value to the business; Defining and presenting the vision, motivating for sign off of the identified opportunities, and then for the definition of user stories aligned with the feature roadmap.
Job Responsibility:
Unlocking Business Value: Own, drive, and focus the team on delivery of business value and content
Backlog Development: Develop and define user stories / items and acceptance criteria from the feature and capability roadmap
Backlog Management: Create, maintain, and prioritise the feature / deliverable backlog to ensure the most valuable work is delivered first
Iteration Review: Participate in sprint reviews, retrospectives, and other Agile ceremonies to ensure continuous improvement and alignment
Analyse and report delivery risks and opportunities, and engage stakeholders for communications and decision-making
Define success metrics and reporting measures for the identified opportunities
Provide timely and insightful reporting on key performance indicators (KPIs), enabling the business to assess delivery progress, identify risks, and drive continuous improvement
Requirements:
Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field
A total of eight or more years experience of which at least three or more years is in the successful delivery in Product Ownership (or equivalent role)
Experience in agile methodologies, such as Scrum, Kanban, Extreme Programming (XP), Test Driven Design and Behavioural Driven Design
Experience in successful delivery against financial / resource constraints
Experience in the use of analytics and AB / multivariate testing
Experience with requirements definition and use case modelling
Professional experience and knowledge of the Telecommunications industry strongly preferred
Excellent problem-solving skills
Excellent relationship building and influencing skills
Excellent business acumen and understanding of the role of the capability in contributing to business value
In-depth understanding of both the current Telecommunications and digital services market and emerging business and technology trends
A strong customer-centric focus, with an entrepreneurial and ROL mindset
Strong financial management skills and acumen
Strong time-management skills
Excellent verbal and written communications and collaboration skills
Flexible with planning and work estimation
Digital/software product ownership in large scale environments
User story definition and refinement
Expertise in Agile software development environment and methods
Market research, design thinking, and lean start-up methods
business modelling
Customer experience design of digital products and services
Analytics / AB / multivariate testing and related tools
Data-driven decision making
What we offer:
Enticing incentive programs and competitive benefit packages
Retirement funds, risk benefits, and medical aid benefits
Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies