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We are looking for a hands-on Product Owner to lead our ITP solution for managing installed base and lifecycle data of assets sold to our B2B customers. In this role, you will own the product vision and backlog, connecting customer service business processes with data products across SAP and non-SAP ecosystems. Working closely with business stakeholders, data teams, and platform engineering, you will drive iterative delivery, high-quality data integration, and continuous product improvement.
Job Responsibility:
Define and communicate the product vision, roadmap, and measurable outcomes for the Installed Base & Asset Data Platform
Lead discovery activities and translate business needs into clear user stories, acceptance criteria, and well-prioritized backlog items
Steer backlog refinement and sprint planning to ensure focused, iterative delivery and continuous value creation
Translate B2B Customer Service process requirements - including installed base, warranties, service contracts, spare parts, maintenance, and field service - into scalable product capabilities
Orchestrate end-to-end asset lifecycle use cases and coordinate integration across SAP and non-SAP platforms, including SAP S/4, Service Cloud, SAP FSM, Asset Manager, BW/EDW, data environments, and IoT solutions
Requirements:
Bachelor's degree in business informatics, computer science, engineering, business administration, or a comparable field
5+ years of experience in digital product ownership, application management, or solution delivery, including 3+ years in a similar Product Owner role
Strong understanding of B2B Customer Service processes, including installed base and equipment management, service orders, contracts, warranties, spare parts, maintenance, and field service
Solid experience integrating SAP and non-SAP solutions, including SAP S/4HANA EAM/CS/PM, Service Cloud/C4C, SAP FSM, Asset Manager, SAP BW/EDW, and modern data products such as APIs, data lakes, and event-driven platforms
Proven Agile delivery experience, backlog management, and the ability to write high-quality user stories and acceptance criteria
additional knowledge of IoT/telematics, data governance and MDM, SAP integration technologies, data quality frameworks, or FSM mobile and dispatch processes is an advantage
Nice to have:
additional knowledge of IoT/telematics
data governance and MDM
SAP integration technologies
data quality frameworks
FSM mobile and dispatch processes
What we offer:
Attractive vacation entitlement
25 to 30 days of vacation per year depending on age
Attractive mobility concept
OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit
Attractive first-class travelcard or free parking
Employer-funded pension plan
Bühler Pension Fund
Sports activities
VIVA Restaurant
daily fitness menu from 9,00 CHF
Health-Port
preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor