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This is a compelling opportunity to join a leading organization as a Product Owner working on a large-scale hardship transformation program, where you will act as the primary bridge between customer needs and technical execution. You will lead a cross-functional squad to deliver end-to-end outcomes, maintaining a clear vision and roadmap while balancing commercial realities with the 'voice of the customer.' Your goal is to maximize value by protecting the squad's focus, managing complex backlogs, and fostering a culture of continuous improvement and 'progress over perfection.'
Job Responsibility:
Vision and Roadmap Management: Communicate and maintain the product vision, goals, and product roadmap while representing the voice of the customer and colleague
Backlog Prioritization: Own and prioritize a medium-complexity backlog, ensuring the squad focuses on high-value features and user stories in line with Domain cadence
Stakeholder Engagement: Act as the primary liaison for stakeholders, providing transparency, managing expectations, and protecting the squad from context-switching
Agile Leadership: Collaborate with the Scrum Master to deliver the backlog, participate in all Agile ceremonies, and define Acceptance Criteria and Definition of Done
Product Lifecycle & Risk: Manage products with financial or performance targets, ensuring adherence to risk management frameworks, monitoring metrics like customer complaints, and escalating blockers
Discovery and Innovation: Lead workshops through discovery and development stages, utilizing a 'test and learn' mindset to solve problems and create product collateral
Requirements:
4–6 years of experience mobilizing and supporting medium, cross-functional, and self-managing teams
Deep understanding of financial domain, preferably within Banking from either a business or technology perspective
Experience working on Hardship programs of work is needed
Extensive experience with Agile methodologies and familiarity with Human-Centered Design (HCD)
Proven ability in strategic thinking, market analysis, and competitor research
Demonstrated expertise in opportunity identification and business case creation
Strong analytical skills with evidence-based decision-making capabilities
Tertiary qualifications are required, with a preference for post-graduate degrees