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The Product Owner with Merchant Payment Services will lead product development in the payments industry, focusing on instant payments and payment processing. The role requires 7-10 years of experience, strong leadership, and communication skills. The candidate will collaborate with cross-functional teams and manage the product backlog to drive innovation. A bachelor's degree in a relevant field is preferred.
Job Responsibility:
Collaborate with the Product Manager to understand product requirements and define the ‘what’ during product development
Define and communicate the vision for Salesforce solutions based on business objectives
Collaborate with stakeholders to understand requirements, pain points, and opportunities for improvement
Be a passionate advocate of the product vision and act as the voice of the customer throughout the development cycle
Manage prioritization of the product backlog to be continually aligned to business value
Prepare & groom stories based on upcoming requirement or enhancement
Gather and refine business requirements, translating them into user stories and acceptance criteria
Ensure the product backlog is visible to stakeholders to ensure transparency
Accept completed epics and stories according to the Definition of Done
Give demo to business user and stake holders
Works with Technical Program Managers, Business Units, Salesforce Developers, designers, and internal customers to define the details behind the business requirements
Facilitate communication between technical and non-technical teams to ensure alignment
Work closely with Salesforce architects and developers to define solutions that balance functionality and scalability
Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives
Ensure timely delivery of features
Acquire subject matter expertise and provide thought leadership in our products, customers and processes, to drive excellence in our services
Drive user engagement by facilitating training sessions and creating relevant documentation
Gather feedback from end-users and incorporate it into future product improvements
Maintain requirement gathering details on Confluence page
Properly address technically challenges to the customer and should be able to understand requirement feasibility
Requirements:
7-10 years’ experience as a Product Owner or Business Analyst with MicroSoft Teams SDK experience
Strong experience in the payments industry, with a strong focus on instant payments systems
Deep understanding of payment processing, instant payments, and financial messaging standards
Knowledge of Salesforce products like Salesforce Sales Cloud, Service Cloud, or CPQ
Strong leadership and communication skills, with the ability to influence and collaborate with cross-functional teams
Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making
Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment
Familiarity with Agile and Scrum methodologies, including hands-on experience with tools like Jira or Confluence