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UltaHost Logo UltaHost · IT - Software Development

Product Owner (UI/UX Platform Enhancements)

· Job Posted February 24, 2026
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Job Description

UltaHost is seeking a Product Owner (UI/UX Platform Enhancements) to lead the evolution of our customer-facing platform. You'll be responsible for driving improvements to the client area, billing dashboard, service management views, and user interaction flows. This role is focused on making UltaHost faster, easier, and more enjoyable to use, from first visit to ongoing account management. You will act as the bridge between design, development, and business goals, working closely with leadership to define priorities and deliver clean, effective, and conversion-optimized experiences.

Job Responsibility

  • Own the product backlog for all UI/UX enhancements across client and admin portals
  • Prioritize features and improvements based on usability feedback, performance data, and business goals
  • Collaborate with designers to refine user flows, interfaces, and micro-interactions
  • Define clear, actionable user stories and requirements for developers
  • Lead sprint planning, grooming, and QA cycles for UI updates
  • Monitor performance metrics such as engagement, bounce rates, and conversion funnels
  • Work with support and sales teams to understand user pain points
  • Ensure all platform updates follow responsive design, accessibility, and brand guidelines
  • Manage release planning, documentation, and post-release analysis
  • Continuously benchmark competitors and hosting UI trends

Requirements

  • 3+ years of experience as a Product Owner or Product Manager in SaaS or hosting
  • Deep understanding of web UX/UI principles and frontend user behavior
  • Experience working with design teams using Figma, Adobe XD, or similar tools
  • Ability to define detailed product specs and break down features into deliverable tasks
  • Familiarity with WHMCS, billing dashboards, and client management systems
  • Solid communication skills and ability to balance technical detail with usability goals
  • Agile/Scrum experience with tools like ClickUp, Jira, or Trello
  • Strong attention to detail and passion for clean, intuitive design

Nice to have

  • Background in frontend development or UX design
  • Experience with A/B testing tools and CRO techniques
  • Knowledge of hosting industry platforms and user expectations
  • Understanding of accessibility (WCAG), multilingual UI support, and dark mode UX
  • Experience optimizing mobile UI for hosting dashboards

What we offer

  • Competitive salary with performance-based growth
  • High-impact role in improving daily user experience across UltaHost
  • Flexible remote work
  • Collaboration with cross-functional teams in a fast-paced environment
  • Autonomy to lead UX-focused roadmap and shape visual identity
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