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The Product Owner within the Solutions team has the role of defining, standardizing and delivering end-to-end commercial solutions for Vodafone Romania's business customers. Acts as a point of contact between commercial requirements and execution teams (technical, legal, financial, security), ensuring that solutions are compliant, scalable and ready for market launch. The role involves ownership of assigned solutions, from requirement to Go2Market, as well as close collaboration with external partners and internal stakeholders to ensure a coherent experience for the customer and the sales force.
Job Responsibility:
Coordinates initiatives to define, standardize and deliver assigned commercial solutions, ensuring that they comply with business, technical and compliance requirements (legal, GDPR, security, finance), in collaboration with relevant stakeholders and external partners
Builds and maintains complete documentation of solutions: functional and non-functional requirements, process flows, responsibilities, SLAs, KPIs, delivery plans and Go2Market, in accordance with the strategy defined by the Chapter Lead
Manages internal requests received from commercial (sales, marketing, presales) and technical (VBTS, IT, architecture) teams, contributing to their prioritization according to business value and delivery capacity
Coordinates the delivery of assigned solutions, ensuring compliance with deadlines, budgets and deliverable quality, in collaboration with execution teams and technology partners
Ensures that managed solutions and services comply with internal compliance regulations and contributes to the dissemination of these requirements within the team and to the stakeholders involved
Coordinates the definition and implementation of end-to-end Sell–Build–Run processes for managed solutions, ensuring clarity of responsibilities and operational efficiency at all stages
Coordinates the construction of customer journeys for external customers and internal users (e.g. sales teams), to guarantee a coherent and predictable Go2Market experience
Contributes to the development of Go2Market materials (product presentations, operational processes, guides for sales teams and customers), in collaboration with the technical, customer operations, marketing, sales enablement and go2market teams
Monitors the execution of solutions in the portfolio, following up on deadlines, budgets, deliverable quality and defined performance indicators (KPIs), periodically reporting progress to the Chapter Lead
Contributes to the development of business cases for managed solutions, providing inputs on costs, estimated revenues, profitability model and associated risks
Coordinates the operational relationship with external partners to define and agree on SLAs and KPIs that support a positive experience for the end customer and for Vodafone sales teams
Ensures the update of the status of solutions in the internal portfolio management systems and contributes to the transparency of execution within the team and towards VBU management
Coordinates the tracing of processes and execution flows that allow clear reporting of profitability at solution, partner and customer level, in collaboration with the finance and architecture teams
Coordinates the compliance of solutions and processes with internal audit norms and provides support in the preparation and support of external certifications or audits regarding quality and operational processes
Coordinates own professional development and actively contributes to team development through exchange of best practices, learning sessions and involvement in professional training initiatives established by the Employer
Requirements:
Relevant technical knowledge of telecom, IT&C and IoT solutions
Understanding of IAAS, PAAS and SAAS technology architectures and components
Understanding of B2B telecom sales channels and how connectivity services merge with IoT and ICT
Applied knowledge of cyber and physical security in the context of business solutions
Experience in collaborating with external partners and technology providers, including negotiating SLAs and KPIs
Ability to understand complex technical information and evaluate solutions against business objectives
Knowledge of agile methodologies, development processes and solution design best practices
Understanding of end-to-end Sell–Build–Run processes and profitability reporting
Networking and influencing skills at entry and middle levels of the organization
Experience in delivering commercial projects in complex organizations
Basic financial knowledge to contribute to business cases (forecast, costs, revenues)
Clear, structured communication adapted to different organizational levels
Negotiation, conflict resolution and interdepartmental collaboration skills
Ability to work under pressure and make quick decisions in dynamic contexts
Entrepreneurial spirit, creativity and orientation towards continuous improvement