CrawlJobs Logo

Product Owner - Microsoft Dynamics

nttdata.com Logo

NTT DATA

Location Icon

Location:
United Kingdom , London

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Product Owner for Microsoft Dynamics 365 will lead the product vision and strategy, ensuring alignment with business goals. The role requires strong expertise in CRM systems, particularly Microsoft Dynamics 365, and experience in Agile methodologies. The successful candidate will manage the product backlog, engage stakeholders, and drive continuous improvement in product performance.

Job Responsibility:

  • Define and maintain a clear product vision, ensuring alignment with business goals and customer needs
  • Develop, communicate, and evolve a product roadmap that delivers incremental value and supports long‑term strategic objectives
  • Translate strategic priorities into actionable product initiatives, epics, and features
  • Act as the primary point of contact between the business and delivery teams
  • Build strong relationships with business stakeholders, understanding their needs, advising on CRM capabilities, and ensuring expectations are managed effectively
  • Conduct regular stakeholder reviews, demos, and roadmap sessions to ensure transparency and buy‑in
  • Create, manage, and continuously prioritise a well‑defined product backlog
  • Write clear, concise user stories with acceptance criteria that reflect true business value
  • Balance reactive demand (e.g., defects, quick wins) with strategic enhancements
  • Ensure the development team has a well‑groomed backlog for upcoming sprints
  • Work closely with cross‑functional teams, including engineering, architects, QA, UX, and third‑party partners
  • Provide ongoing guidance to development teams, clarifying business needs and ensuring timely decision‑making
  • Validate deliverables and ensure they meet acceptance criteria, quality standards, and customer expectations
  • Monitor product performance, adoption, and feedback to drive continuous improvement
  • Leverage deep understanding of CRM processes, workflows, and best practices to shape product decisions
  • Apply hands‑on knowledge of Microsoft Dynamics 365 (Sales, Customer Service, Marketing, or related modules) to design solutions that maximizes platform capability
  • Collaborate with technical teams to assess feasibility, identify dependencies, and support solution design
  • Champion data quality, usability, and seamless user experience across CRM touchpoints

Requirements:

  • Proven experience as a Product Owner, Product Manager, or similar role in an Agile delivery environment
  • Strong background in CRM systems, including Microsoft Dynamics 365
  • Demonstrated ability to articulate complex requirements and translate them into actionable user stories
  • Excellent communication and stakeholder management skills at all levels
  • Strong analytical and problem‑solving capabilities
  • Deep understanding of Agile methodologies (e.g., Scrum, Kanban)

Nice to have:

  • Microsoft certifications (e.g., PL‑200, PL‑600)
  • Experience integrating CRM with other enterprise systems
  • Familiarity with data governance, customer journeys, and process optimization
  • Experience of JIRA, DevOps for backlog management
  • Public Sector experience
What we offer:
  • Tailored benefits that support your physical, emotional, and financial wellbeing
  • Continuous growth and development opportunities
  • Flexible work options

Additional Information:

Job Posted:
March 04, 2026

Icon
NTT DATA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Product Owner - Microsoft Dynamics

New

Product Analyst

We are looking for an Product Analyst to support a growing product initiative fo...
Location
Location
United States , Boston
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience in a Product Analyst, Business Analyst, or similar role supporting technology or platform-based initiatives
  • Hands-on experience gathering requirements and converting business objectives into user stories, workflows, and development-ready documentation
  • Working knowledge of Microsoft Dynamics CRM and related Dynamics environments within product or project delivery settings
  • Experience using Jira or comparable tools to manage backlog items, track progress, and document delivery artifacts
  • Familiarity with QA processes, UAT coordination, and broader SDLC practices in cross-functional delivery teams
  • Exposure to cloud environments such as Microsoft Azure, AWS, or Google Cloud Platform
  • Strong written and verbal communication skills with the ability to work effectively across technical teams and business stakeholders
  • Previous experience in a large organization or consulting-style environment is preferred, especially on integration or data orchestration projects
Job Responsibility
Job Responsibility
  • Translate commercial and operational needs into well-defined user stories, functional details, and actionable requirements for development teams
  • Work closely with product managers, product owners, engineers, QA professionals, and UX partners to move features from concept through validation
  • Support an emerging AI-enabled risk assessment product by helping define how it connects with Dynamics and related business platforms
  • Maintain and refine work items in project and product management tools, ensuring stories, acceptance criteria, and priorities are clearly documented
  • Participate in testing activities, including user acceptance support and quality review, to confirm solutions meet business expectations
  • Facilitate collaboration across cross-functional teams and contribute to discussions with stakeholders when business input or alignment is needed
  • Help break down complex business challenges into technical requirements that can be efficiently executed within the software development lifecycle
  • Contribute to cloud-connected solution planning involving platforms such as Microsoft Azure, AWS, or Google Cloud, depending on project needs
  • Support integration-oriented workstreams, including event-driven or real-time data flow concepts, where product changes must be reflected across connected systems promptly
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Integration Developer

Integration Developer - Hybrid, PA. Hybrid: Remote and on location work as neede...
Location
Location
United States , Philadelphia
Salary
Salary:
Not provided
oceanbluecorp.com Logo
Ocean Blue Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years proven experience as a Senior developer or similar role with expert knowledge in integrating SAP, Microsoft Dynamics, Azure cloud solutions, and IVR systems and integrations with external systems, specifically in high volume contact center modernization projects
  • 5+ years of hands on expertise in Payment Processing Applications development and maintenance, including newer digital payment methods on projects of various sizes and subject matters is required, but 8+ years’ of experience is preferred
  • 3+ years of experience in backend development using GoLang
  • 3+ years of experience in backend development using .Net
  • Strong understanding of RESTful API design and decentralized microservices architecture
  • Experience with containerization tools (Docker, Kubernetes)
  • Familiarity with cloud platforms (AWS, GCP, or Azure)
  • Proficiency with ADO, Git and version control workflows
  • Solid understanding of concurrency, memory management, and performance optimization in Go and .Net
  • Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module
Job Responsibility
Job Responsibility
  • Responsible for connecting the different systems, applications, and technologies, including SAP S/4HANA, BRIM, Microsoft Dynamics 365, cloud telephony and IVR, web portals, mobile apps, middleware systems, document storage and retrieval solutions, cloud hosting, and more, to ensure they technically work seamlessly together for best in class performance
  • Design, develop, and maintain backend services using tools such as .Net, and Go (Golang)
  • Build and optimize APIs, microservices, and cloud native distributed systems
  • Collaborate with cross-functional teams to ensure seamless CI/CD pipelines and containerized deployments (Docker, Kubernetes) to deliver high-quality solutions on schedule and within budget
  • Write clean, maintainable, and well-tested code
  • Participate in code reviews and contribute to team knowledge sharing
  • Stay current with .Net, and GoLang best practices and emerging technologies, applying best practices towards leveraging on-demand open APIs
  • Design and develop scalable and resilient technical architectures to integrate SAP, Microsoft Dynamics, Azure cloud services, IVR systems, and external systems for tolling projects (e.g., payment gateways, backend databases, traffic management systems)
  • Provide hands-on technical leadership and mentorship to development teams, ensuring adherence to architectural principles, best practices, and industry standards
  • Utilize deep knowledge of Microsoft government and commercial cloud platforms (Azure) and SAP BRIM to architect solutions that comply with tolling industry regulations and operational requirements
Read More
Arrow Right

Dynamics 365 Presales Solution Architect

As a Presales Solution Architect, you will draw upon your diverse knowledge of M...
Location
Location
United States
Salary
Salary:
Not provided
hso.com Logo
HSO
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in Business, Computer Science, Engineering, or a related discipline, or equivalent education
  • 5+ years of experience in selling or architecting Microsoft Dynamics Business Applications or related services
  • At least one implementation with documentation in the role of Solution Architect implementing Microsoft Dynamics 365 F&O
  • Expert level in at least one core area of Microsoft solutions with broad understanding of all elements of the Microsoft technology platform
  • Excellent presentation and demonstration skills
  • Demonstrated experience in customer-facing consulting roles interacting with IT leaders, product owners, C-level executives, and business users
  • Prior consulting, business analyst, implementation, or product support experience required, specifically relating to Microsoft Business Solutions
  • Ability to thrive in a dynamic and entrepreneurial environment and to work with a team
  • Ability to travel 30% or more
Job Responsibility
Job Responsibility
  • Draw upon your diverse knowledge of Microsoft Dynamics 365 F&O to create customized solution proposals and presentations that showcase how Microsoft technologies can address the client's challenges or goals
  • Work closely with the sales team to understand the scope of work, client requirements, identify opportunities, and present potential solutions to clients
  • Effectively communicate the value of the proposed solution by providing supplementary details such as proof-of-concepts or demonstrations that validate the client’s strategic vision, business requirements, and objectives
  • Assist in the development of Microsoft-based capabilities for clients: outlining best practices, technical innovations, and optimization to meet business needs
  • Define stakeholder breadth and engagement, meeting key decision makers at their level, from architectural and solution scoping to developing a technology strategy that aligns with the organization's broader financial goals
  • Apply your industry or product knowledge to communicate understanding of the environment or industry in which the client operates, including unique needs or constraints/opportunities of the legacy landscape
  • Participate in product demonstrations, workshops, and proof-of-concept activities to showcase the value of proposed solutions
  • Collaborate with internal teams, including delivery and implementation teams, to ensure seamless transition from presales to project delivery
  • Understand the landscape in which the client operates (business, geography, regulatory, etc.) and use this in the valuation of the proposed architecture
  • Stay updated on the latest trends, advancements, and competitive landscape within the Microsoft ecosystem
  • Fulltime
Read More
Arrow Right

MS Dynamics Lead

MS Dynamics Lead - 12 months + extension - Remote. RED is currently supporting a...
Location
Location
Poland
Salary
Salary:
Not provided
redglobal.com Logo
RED Commerce - The Global SAP Solutions Provider
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8+ years of hands-on Microsoft Dynamics 365 CE development experience
  • Strong experience across D365 Sales, Customer Service, and Field Service
  • Proven experience integrating D365 CE with D365 F&O
  • Strong C#/.NET plugin development experience
  • Experience with Power Automate, Model-Driven Apps, JavaScript, and Dataverse
  • Experience with Azure integrations and CI/CD pipelines
  • Strong technical leadership and communication skills
  • Freelance / contract availability
  • English is mandatory and German is ideal
Job Responsibility
Job Responsibility
  • Act as the technical lead for all Microsoft Dynamics 365 CE developments (Sales, Customer Service, Field Service)
  • Lead the technical implementation of the future Asset Management solution
  • Design and develop scalable solutions (C# plugins, workflows, JavaScript, Power Automate, custom APIs)
  • Build and maintain integrations between D365 CE and external systems (REST APIs, Azure services)
  • Contribute to architecture decisions, code reviews, and CI/CD processes
  • Collaborate closely with Product Owners, consultants, and business stakeholders
Read More
Arrow Right

Scrum Master

Alight is hiring a Business Technical Analyst / Scrum Master to join our Retiree...
Location
Location
India , Gurgaon
Salary
Salary:
Not provided
stradaglobal.com Logo
Strada
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in computer science, Information Technology, Business or related field
  • Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or SAFe Scrum Master certification (preferred)
  • Proficiency in Agile tools such as Jira, Azure DevOps
  • Understanding of software development lifecycle (SDLC) and DevOps Practices
  • Strong understanding of Business Systems and Customer Relationship Management software, particularly Microsoft Dynamics CRM, preferred
  • Strong facilitation, conflict resolution and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Ability to drive team collaboration and foster a high-performing Agile culture
  • Excellent analytical and critical thinking skills
  • Strong facilitation skills in leading planning meetings, reviews, and retrospectives
Job Responsibility
Job Responsibility
  • Facilitate Agile ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives
  • Guide and coach the Scrum team on Agile principles and best practices
  • Remove impediments and blockers to ensure smooth project delivery
  • Collaborate with the Product Owner(s) to manage and prioritize the product backlog
  • Liaisons between Business Product Owner(s) and Technology Development team(s)
  • Leads business requirement discussions based on priority set by the Product Owner
  • manage capture of materials and documentation as needed by the team to support successful delivery
  • Supports and coordinates User Acceptance testing
  • Foster a culture of continuous improvement by encouraging feedback and process refinement
  • Promote team accountability and ownership of deliverables
What we offer
What we offer
  • Flexible working arrangements
  • Variety of health coverage options
  • Wellbeing and support programs
  • Retirement plans
  • Vacation and sick leave
  • Maternity, paternity & adoption leave
  • Continuing education and training
  • Several voluntary benefit options
Read More
Arrow Right

CRM Product Manager

The CRM Product Manager is accountable for the day-to-day product leadership of ...
Location
Location
United Kingdom , London; Birmingham
Salary
Salary:
Not provided
bdo.co.uk Logo
BDO UK LLP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant CRM product management or senior CRM leadership experience in a complex organisation
  • Strong Microsoft Dynamics 365 expertise and ability to translate commercial needs into product decisions
  • Proven ability to run structured delivery governance with technical teams (sizing, sprint/release, testing)
  • Strong operational mindset: able to manage BAU performance, reduce recurring issues, and improve service reliability
  • Strong stakeholder influence
  • able to prioritise and challenge constructively in demand>capacity contexts
  • Experience improving adoption, data quality and measurable value of CRM
  • Experience partnering with a Data Office and enterprise governance beneficial
  • Experience in professional services / partnership-led organisations beneficial
Job Responsibility
Job Responsibility
  • Partner with the Product Owner to shape the CRM product vision and translate it into a clear roadmap and quarterly delivery plan
  • Establish and run a cross‑functional taskforce to schedule delivery backlog and manage trade‑offs
  • Partner with the D365 Solution Manager/Tech Lead on sprint planning, releases and governance
  • Own the operational performance of CRM as a product and provide monthly product performance pack
  • Sponsor adoption strategy with CRM Business Operations: training plans, guidance, usage standards and targeted interventions
  • Partner with the Data Office to align data standards and ensure data quality improvements are prioritised alongside feature delivery
  • Represent CRM across the wider ERP/Product Network and coordinate shared change planning where required
  • Lead and develop the CRM Business Operations team, building clear ways of working and continuous improvement
What we offer
What we offer
  • Access to high-quality training, clear capability frameworks and hands‑on learning
  • Programmes, resources, and frameworks that provide clarity and structure around career development
  • Informal success conversations to formal mentoring and coaching
  • Flexible working framework
Read More
Arrow Right

Technical Program Manager

The Technical Program Manager in NTT DATA’s Microsoft Practice leads multi‑works...
Location
Location
United States , Houston
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10–15+ years of experience in program/project management within Microsoft Dynamics & Power Platform projects
  • Proven leadership in Agile delivery for Microsoft Dynamics 365 CRM projects
  • Strong stakeholder and client‑facing skills
  • ability to influence across architecture, product, engineering, and business teams
  • Experience with Jira, Confluence, Azure DevOps, and enterprise delivery tools
  • Bachelor’s degree required
  • advanced degree preferred
Job Responsibility
Job Responsibility
  • Lead Microsoft Dynamics 365 CRM Agile programs, coach teams, establish product‑oriented delivery models, and influence architecture, roadmap, and cross‑team strategy
  • Drive discovery and requirement‑gathering with business stakeholders, product owners, and BAs
  • ensure proper resource alignment
  • Manage sprint planning, backlog health, resource allocation, estimates/story points, schedules, tasks, and risks
  • Govern SDLC reviews: project/test plans, requirements, InfoSec, code, SIT/UAT
  • ensure all artifacts meet organizational standards
  • Ensure delivery of all core project documentation: Project Plan, User Stories, Test Assets, Release/Sanity summaries, Support guides, and regular status reports
  • Oversee release/deployment activities and compliance with change governance
  • Validate readiness against acceptance criteria — quality, environment, training/support, risk, roll‑back plans
  • Secure QA, UAT, and Business sign‑offs
  • Fulltime
Read More
Arrow Right
New

Technical Program Manager (Dynamics 365 CE)

We are currently seeking a Technical Program Manager (Dynamics 365 CE) - Hybrid ...
Location
Location
United States , Houston
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10–15+ years of experience in program/project management within Microsoft Dynamics & Power Platform projects
  • Proven leadership in Agile delivery for Microsoft Dynamics 365 CRM projects
  • Strong stakeholder and client‑facing skills
  • ability to influence across architecture, product, engineering, and business teams
  • Experience with Jira, Confluence, Azure DevOps, and enterprise delivery tools
  • Bachelor’s degree required
  • advanced degree preferred
  • Certifications such as PMP, SAFe, Scrum, or Microsoft/CRM credentials are a plus
Job Responsibility
Job Responsibility
  • Lead Microsoft Dynamics 365 CRM Agile programs, coach teams, establish product‑oriented delivery models, and influence architecture, roadmap, and cross‑team strategy
  • Drive discovery and requirement‑gathering with business stakeholders, product owners, and BAs
  • ensure proper resource alignment
  • Manage sprint planning, backlog health, resource allocation, estimates/story points, schedules, tasks, and risks
  • Govern SDLC reviews: project/test plans, requirements, InfoSec, code, SIT/UAT
  • ensure all artifacts meet organizational standards
  • Ensure delivery of all core project documentation: Project Plan, User Stories, Test Assets, Release/Sanity summaries, Support guides, and regular status reports
  • Oversee release/deployment activities and compliance with change governance
  • Validate readiness against acceptance criteria — quality, environment, training/support, risk, roll‑back plans
  • Secure QA, UAT, and Business sign‑offs
  • Fulltime
Read More
Arrow Right