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Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Product Owner is responsible for building and maintaining the Air Canada’s mobile application backend backlog for day-of-travel products and will work closely with the Senior Manager, Digital Product to oversee the development life cycle. The successful individual should be able to identify workable recommendations and clearly document solutions to complex issues. The Product Owner must be customer-centric, have a passion for the travel industry, creating digital experiences. Also, the individual must be comfortable working in a high-paced, high-energy, collaborative environment, with a focus on a continuous product delivery model.
Job Responsibility:
Manage digital day-of-travel products on Air Canada’s mobile app (e.g. boarding pass issuance and management, home screen experience, passport scanning, digital identification, etc.)
Build the backlog of user stories, create, and prioritize features within the backlog
Collaborate with designers, developers, and testers to ensure stories meet the definition of done
Work as a primary point of contact on requirement elaboration, user story review, and story acceptance criteria
Work closely with internal (e.g., Airports, Commercial, Legal & Loyalty teams) and external stakeholders to deliver valuable features
Actively coordinate work with other Product Owners and Product Managers to ensure dependencies are accounted for and enablers are properly prioritized
Work with the Senior Manager, Digital Product on program planning and roadmap
Proactively identify potential challenges and develop actionable, relevant recommendations to effectively address them
Requirements:
A University degree in Business, Commerce or Computer Sciences, or relevant experience commensurate to the role
3 to 5 years experience in delivering digital experiences
Strong understanding of mobile technologies and trends
Good time management, organizational and planning skills
Strong communication skills – written and spoken
Innovative and creative with the ability to identify and document solutions to complex problems
Experience working in an Agile/continuous delivery model is a must
High-level knowledge and/or understanding of Amazon Web Services (AWS) serverless stack is strongly desired
Experience with building consumer facing digital experiences is strongly desired
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Nice to have:
Airline or travel industry experience is a plus, but not required
Prior experience with the Amadeus Altéa Suite of Passenger Service Applications (i.e. CM & ARDWeb) is a plus, but not required