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Our Client is a global leader in corporate brand protection and domain management, serving Fortune 500 and large enterprises with domain registration, online brand monitoring, and anti-counterfeiting services. The Client is consolidating two legacy client portals into a single modern platform, bringing feature parity ahead of client migration. Stack: PHP (Laravel), RabbitMQ, MySQL, Nuxt.js (Vue.js) on AWS. This role sits at the center of delivery — bridging business stakeholders, the engineering team, and the Client's product organization to turn the consolidation vision into a prioritized, well-defined backlog and ensure what ships matches business intent.
Job Responsibility
Own, refine, and prioritize the product backlog for the portal feature-parity workstream
Translate product vision and business objectives into clear, actionable user stories with acceptance criteria in Jira
Elicit, analyze, and document business, functional, and non-functional requirements
Facilitate requirements workshops, stakeholder interviews, and discovery sessions
Lead and support sprint planning, backlog grooming, and release planning
Ensure requirements traceability from business objective through to delivery
Collaborate with engineering, UX, DevOps, and QA to clarify requirements and resolve ambiguities
Document workflows, process diagrams, system interactions, and data flows
Define KPIs and success metrics for new features and releases
Support UAT planning and validation to confirm delivered functionality meets business intent
Identify risks, dependencies, and impacts of proposed changes
Engage with Client product and engineering counterparts in US / UK / Brazil on scope, integration points, and delivery milestones
Participate in Agile ceremonies (stand-ups, planning, retros, demos)
Requirements
5+ years as a Business Analyst and/or Product Owner in a software development environment
Strong requirements elicitation, analysis, and documentation across business, functional, and non-functional needs
Hands-on experience writing clear user stories with acceptance criteria and managing/prioritizing a product backlog
Experience working in Agile / Scrum / Kanban teams
Proficiency with Jira (required) and Confluence (or comparable Agile and documentation tooling)
Familiarity with SaaS business models and cloud-based architectures, with a working understanding of AWS
Understanding of REST APIs, integrations, and data flows
Process mapping and modeling skills (BPMN, flow diagrams)
Strong stakeholder management, facilitation, and workshop leadership
Solid understanding of the software development lifecycle (SDLC)
Strong analytical and problem-solving skills
Ability to work in a distributed, multi-timezone team (US / UK / Brazil)
Excellent English communication skills, comfortable with both technical and non-technical audiences
Nice to have
Experience with AI-assisted development and analysis tools (Copilot, Claude, Cursor)
Background in enterprise / B2B SaaS, multi-tenant platforms, or large-scale portals
Experience supporting a platform consolidation, migration, or feature-parity initiative
Certification such as CBAP, PMI-PBA, or Agile/Scrum (CSM, SAFe) / Product Owner (CSPO)
Experience with SQL or data querying tools
Exposure to compliance or regulatory-driven environments (data privacy, security standards)
What we offer
Flexible working format - remote, office-based or flexible
A competitive salary and good compensation package
Personalized career growth
Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
Active tech communities with regular knowledge sharing