Product Owner - Service Units Jobs

Mayvue Solutions

Location:
United States, Pittsburgh

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Mayvue is a fast growing software company specializing in infrastructure asset management solutions for transportation agencies. The many offerings that empower State DOTs, local agencies, and engineers to make smarter decisions through modern, secure, and easy to use technology. As the product owner, you will own the Scope or the “What” in delivery, overseeing Service Units solutions. You’ll work closely with delivery teams, including project managers, engineers, operating at intersection of product strategy, client services, and delivery. This role ensures that Service Unit work plans (training, configuration, integrations, and support) are prioritized effectively, aligned with agency needs, and executed to deliver measurable value. The Product Owner will collaborate with internal teams, and client stakeholders to ensure successful outcomes. This position is 100% remote with Mayvue's office in Pittsburgh, PA.

Job Responsibility:

Define and maintain the vision and roadmap for Service Units
Translate agency requests and business needs into clear, actionable Service Unit work plans
Identify opportunities to expand offerings and enhance client outcomes
Manage scope and utilization of Service Unit allocations aligning to priorities for client agencies
Align Service Unit activities with guidelines, ensuring proper use (e.g., configuration, data mapping, training, integration) while avoiding scope outside intended use
Track Service Unit expenditures and communicate value delivered to clients
Partner with project managers and leadership to validate requests, confirm priorities, and maximize alignment to business goals and strategy
Own and prioritize the backlog of Service Unit deliverables (training, technical planning, integration, data conversion, report customization, etc.) Thoroughly capturing and refining customer needs and requirements
Write clear user stories and acceptance criteria for Service Unit tasks
Partner with project management, engineering, QA, and contractors to align scope, estimates, risks and milestone to ensure timely and high-quality delivery
Participating in Agile Ceremonies (standup, refinement, demos, retros) as the voice of the customer
Support Change Control by raising and validating scope changes
Define test plans, UAT, and obtain customer validations
Serve as the connection between stakeholders, customers, and delivery teams. Ensuring that needs are understood and prioritized
Translate customer requirements into epics, features, and user stories
Work with state DOTs, local agencies, and internal teams to gather requirements and feedback
Communicate and capture progress, risks, and outcomes tied to Service Unit work
Ensure approvals are obtained when Service Units are applied to enhancements or code-related work
Monitor Service Unit effectiveness, identify usage trends, and recommend improvements
Contribute to cross-agency knowledge sharing on Service Unit best practices

Requirements:

3–5 years of professional experience in a role such as project manager, business analyst, or other client facing delivery focused work
Demonstrated ability to translate business needs into actionable tasks/stories/requirement
Strong organizational skills with experience managing competing priorities and deadlines
Strong knowledge of Agile/Scrum practices and backlog management
Excellent communication skills, with ability to bridge agency, contractor, and internal team discussions
Proven ability to balance competing priorities, manage Service Unit consumption, and deliver measurable outcomes
Experience with tools like Jira, Confluence, Azure DevOps, or similar

What we offer:

Unlimited PTO
Life Insurance at no cost to employees
Short-term and long-term disability at no cost to employees
Paid maternity and paternity leave
Healthcare insurance (Premiums are partially paid for by Mayvue)
Dental and vision at no cost to employees and dependents
Optional supplemental life insurance
Receive $1,000.00 per year for Continuous Learning Allowance
Receive 1 day paid per year as a Community Service Allowance
Onsite gym in Pittsburgh office
Health Savings Account and Dependent Care Flexible Savings Account
Employer contributions to your 401(k) up to 50% of contributions on the first 5% deferred
Have your favorite snacks and beverages when you work in our Pittsburgh Headquarters
Hybrid/remote work available
Flexible schedule

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Product Owner - Service Units