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Product Owner - Account Management

https://www.hsbc.com Logo

HSBC

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Location:
India, Bangalore

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfil their hopes and realise their ambitions. The role involves managing Retail Wealth models and supporting governance frameworks, ensuring adherence to policies and standards, and driving automation and efficiencies while collaborating with global teams.

Job Responsibility:

  • Support developments of all the models used in Retail Wealth including implementation of the model governance framework
  • Internally build or work with third-party vendors to build models which facilitate a robust suitability process for clients
  • Ensure adherence to the Model Risk Policy & Standards and regulatory expectations for Retail Wealth Models
  • Ensure that the Wealth models are fit for purpose, well governed and reviewed frequently e.g. model monitoring and model assessments
  • Work in a team of Model SMEs involved in creation and maintenance of model documentation, development and implementation standards, model validation, monitoring, ongoing management and support for IMR review
  • Streamlining of existing processes and transition to automation platform subject to availability of budget and resources
  • Manage stakeholder relationships globally, ensuring that sufficient regional input is factored into the decision making process
  • Ensure robust governance through appropriate committees, member of relevant governance bodies, acting as Retail Wealth models SME
  • Ensuring local and global product governance forums are balanced to ensure business growth while meeting regulatory and Group requirements
  • Ensuring (where possible) globally consistent Product Governance and Product Oversight Committee desk procedures to ensure maximum process efficiencies to assist timely product marketing
  • Ensuring (where possible) globally consistent control frameworks and underlying procedures
  • Ensuring all product governance artefacts are correctly documented, in line with Group and all regulatory requirements
  • Protect the bank by ensuring that all procedures and processes are correctly documented, updated and followed
  • Management of an effective MI and KRI framework
  • Working with Regulatory Compliance, Legal and Risk to ensure all governance arrangements and oversight needs meet regulatory and legal requirements
  • Streamlining the product approval process to achieve the correct balance between distribution of the right products for our clients, effective time to market and effective product management/governance
  • Ensuring that all arrangements that support IWS products and services are controlled and monitored centrally while ensuring that local requirements are met without duplication
  • Working collaboratively with all stakeholders, (Compliance, Legal, Risk, Chief Control Office) Senior Management and Group Procurement
  • Work closely with Regulatory Compliance to ensure that IWPB is compliant with existing laws and regulations and also is able to implement requirements of emerging regulations in a timely manner
  • Work with Regulatory Compliance to develop IWPB policies which uphold regulatory expectations, protect the Bank and ensure consistent application of controls
  • Work across the CCO community to ensure key controls are captured in local RCAs and that operational issues with key controls are escalated to Senior Managers
  • Work collaboratively with all major Stakeholders, Global Product Heads and all outsource providers
  • Collaborate with colleagues within the immediate team and with all local teams
  • Offer help to colleagues within direct team and outside team, regularly providing feedback on new and better ways of working, sharing ideas and best practices with the team
  • Provide leadership and assist in driving a compliance culture across the business
  • Maintain cost discipline
  • Improve efficiencies through standardisation under global procedures

Requirements:

  • Relevant professional qualification such as CFA
  • Post - degree level education or knowledge in wealth investment products
  • Negotiation and influencing senior stakeholders
  • Ability to think strategically and manage relationships with senior stakeholders
  • Leadership qualities and good team management skills
  • Excellent Communication and Interperson skills – Both verbal and written
  • Good analytical skills, an eye for detail and a drive for quality, understand and to interpret Numeric information
  • Experience of managing Product Governance in an investment related business is preferred
  • An understanding of investment, banking, credit and insurance products and services
  • Prior experience in Private Banking or Wealth Management is preferred
  • Getting results through effective management of processes
  • possess capacity to define problems and find effective solutions
  • ability to relate to people at all levels both internally and externally
  • Practical experience working alongside global product/business management teams
  • Strict deadline management with project management discipline
  • Ability to work independently and manage business as usual tasks while also progressing elements of various projects
  • Confident presenter, able to present complex topics to stakeholders at all management levels
  • Effective presentation, interpersonal, negotiation, communication and analytical skills
  • Recognised strong organisational skills
  • Understanding of the HSBC Group will be beneficial for the role
  • Proven leadership skills in a changing environment
  • Proven experience in successfully managing challenging markets
  • Strong experience in creating best in class processes and activities
  • Knowledge of authoring policies, standards, governance lifecycle process, frameworks, and Target Operating models
What we offer:
  • Flexible working
  • Opportunities to grow within an inclusive and diverse environment
  • Continuous professional development

Additional Information:

Job Posted:
July 10, 2025

Expiration:
July 22, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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