Product Operations Job at Randstad (Shanghai)

Product Development Engineer, Product Operations

AMD is seeking a Product Development Engineer, Product Operations to join our Da...

Location

United States , Secaucus

Salary:

110400.00 - 165600.00 USD / Year

AMD

Expiration Date

Until further notice

Requirements

Minimum of 1 year of relevant industry experience in product development engineering or a closely related hardware engineering role, including work with design and manufacturing processes for complex hardware products (datacenter, servers, or similar)
Bachelor's degree (or foreign equivalent) in Computer Engineering, Electrical Engineering, Mechanical Engineering, or a related field required
Master's degree in a relevant engineering field preferred

Job Responsibility

Cross-Functional Collaboration: Work closely with diverse teams (Engineering Design, Materials, Rack/Server Systems Program Management, etc.) to align design, materials planning, manufacturing, and quality efforts throughout the product development lifecycle
Design & DFM Reviews: Review design specifications, CAD drawings, and documentation to ensure compliance with design criteria, industry standards, and manufacturing capabilities
Lead Design for Manufacturability (DFM) reviews to ensure products are optimized for efficient, high-quality production
Project Scheduling & Readiness: Develop and maintain project schedules and implementation readiness timelines to support on-time new product introductions
New Product Introduction (NPI) Leadership: Drive NPI processes by facilitating and leading cross-functional problem-solving meetings with Design, Manufacturing, Test, and Quality Engineering teams
Proactively identify and resolve any design or production issues, ensuring smooth product launch and ramp-up
Technical Design Reviews: Establish and lead regular development review meetings to deepen technical understanding and coordinate design changes
Provide guidance and feedback during design reviews, ensuring feasibility and alignment with manufacturing processes and capabilities
Prototype & First Article Oversight: Oversee first article builds and First Article Inspections (FAI) for new products
Document FAI requirements, analyze initial build results, and implement improvements to validate product design and manufacturing readiness

What we offer

AMD benefits at a glance

Fulltime

Senior Associate - Product, User and Platform Support, Product Operations

As a Process Manager at Capital One, you will be part of a smart, talented team ...

Location

United States , Plano, Texas; Charlotte, North Carolina; Richmond, Virginia

Salary:

80800.00 - 92200.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED or equivalent certification
At least 1 year of experience in Google Suite or Microsoft Office
At least 2 years of experience in Business Process Management or Project Management

Job Responsibility

Leading and owning oversight of smaller process improvement work and collaborating with teammates on larger initiatives
Collecting data and information and using analytics and reporting to provide transparency to partners, senior leadership and executives
Identify and implement process improvements driving issue resolution/risk mitigation activities
Tracking and resolving process breakdowns
Understanding customers’ needs of the process and driving process improvements
Developing and maintaining formal process documentation including procedures and process flow diagrams
Acting as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions
May lead a team and/or direct others on projects

What we offer

Performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

New

Senior Manager, Data Analysis - Network Platforms and Product Operations

At Capital One, data is at the center of everything we do. When we launched as a...

Location

United States , New York; Chicago; Richmond; McLean

Salary:

182500.00 - 249900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Has Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 7 years of experience performing data analytics, or currently has, or is in the process of obtaining a Master’s Degree plus at least 5 years of experience performing data analytics with an expectation that required degree will be obtained on or before the scheduled start date
At least 5 years of experience performing professional data analysis work
At least 5 years of experience leading and developing with open source data technologies
At least 2 years of experience managing people

Job Responsibility

Refining the analytical assets and core monitoring framework across the Network Platforms and Products (NPP) tower
Planning and executing data architecture and automated platform monitoring projects
Assessing the quality, scalability, and performance of real-time transactional data logs (e.g., auth, settlement, and portal logs) and the nature of their usage across product domains
Understanding complex technical issues and gaps in network data and proactively assessing data-driven risks, anomalies, and operational optimization opportunities
Communicating technical results and data trends clearly and concisely both verbally and through written communications via operational reports, dashboards, and executive presentations
Partnering with the Central Global Analytics team to align local NPP data assets with enterprise data strategy, cloud infrastructure, and global governance mandates
Coaching and mentoring technical staff, setting high engineering standards for data utilization across the team

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Health benefits
Financial benefits
Other benefits that support your total well-being

Fulltime

New

Product Operations Specialist, Risk

GoodLeap is a technology company delivering best-in-class financing and software...

Location

United States , Austin

Salary:

25.00 - 28.00 USD / Hour

GoodLeap

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Associate’s or Bachelor’s degree in Business, Finance, or related field preferred
3–5 years of experience in payment operations, transaction monitoring, fraud operations, or risk operations, ideally in fintech or financial services
Hands-on experience reviewing fraud alerts, investigating transaction disputes, performing account verification, and resolving risk and operations cases
Ability to manage a high volume of cases with accuracy and within established service-level timelines
Strong analytical, organizational, and problem-solving skills with sharp attention to detail and risk awareness
Ability to identify inefficiencies and opportunities for automation, and to help define and implement process improvements
Familiarity with fraud-detection platforms and automated decisioning a plus
Effective written and verbal communication skills
ability to coordinate cross-functionally with Compliance, Risk, Product, and Engineering teams, and to communicate directly with borrowers

Job Responsibility

Own the day-to-day resolution of risk and fraud cases for the HELOC product
Review and action risk alerts, monitor transactions, investigate flagged accounts and suspected fraud or account takeover, perform identity verification on failed authentication (magic link) events, and conduct homeowner cashout review
Communicate directly with borrowers to verify activity and resolve issues, and serve as the escalation point for risk events, escalating to Business Credit Risk, Compliance, or Tech as needed
Manage a high volume of cases accurately and within established service-level timelines
Cross-train on and support the broader post-approval operations casework, including HELOC closing and recording issue resolution, account booking, AVM requests, customer dispute investigation and resolution, and vendor coordination
Provide coverage for the operations team as needed and communicate directly with borrowers to drive issue resolution
Support audits, compliance reviews, and internal reporting across risk and operations workflows
Identify areas of efficiency improvement and automation across the risk and operations workflows
Surface where manual processes can be streamlined or automated, help define the requirements for those improvements, and partner with Engineering, Product, and vendors to implement them over time
Help determine which work is ready to automate and which still requires the investigative human layer

Fulltime

New

Product Operations Specialist, Risk

The Product Operations Specialist, Risk is responsible for the day-to-day risk a...

Location

United States , Bentonville

Salary:

25.00 - 27.00 USD / Hour

GoodLeap

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Associate’s or Bachelor’s degree in Business, Finance, or related field preferred
3–5 years of experience in payment operations, transaction monitoring, fraud operations, or risk operations, ideally in fintech or financial services
Hands-on experience reviewing fraud alerts, investigating transaction disputes, performing account verification, and resolving risk and operations cases
Ability to manage a high volume of cases with accuracy and within established service-level timelines
Strong analytical, organizational, and problem-solving skills with sharp attention to detail and risk awareness
Ability to identify inefficiencies and opportunities for automation, and to help define and implement process improvements
Familiarity with fraud-detection platforms and automated decisioning a plus
Effective written and verbal communication skills
ability to coordinate cross-functionally with Compliance, Risk, Product, and Engineering teams, and to communicate directly with borrowers

Job Responsibility

Own the day-to-day resolution of risk and fraud cases for the HELOC product
Review and action risk alerts, monitor transactions, investigate flagged accounts and suspected fraud or account takeover, perform identity verification on failed authentication (magic link) events, and conduct homeowner cashout review
Communicate directly with borrowers to verify activity and resolve issues, and serve as the escalation point for risk events, escalating to Business Credit Risk, Compliance, or Tech as needed
Manage a high volume of cases accurately and within established service-level timelines
Cross-train on and support the broader post-approval operations casework, including HELOC closing and recording issue resolution, account booking, AVM requests, customer dispute investigation and resolution, and vendor coordination
Provide coverage for the operations team as needed and communicate directly with borrowers to drive issue resolution
Support audits, compliance reviews, and internal reporting across risk and operations workflows
Identify areas of efficiency improvement and automation across the risk and operations workflows
Surface where manual processes can be streamlined or automated, help define the requirements for those improvements, and partner with Engineering, Product, and vendors to implement them over time
Help determine which work is ready to automate and which still requires the investigative human layer

Fulltime

Product Operations Specialist

The Product Operations Specialist will support the development, enhancement, and...

Location

United States , Torrance

Salary:

50.00 - 53.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree required
2–5 years of experience in product management, product operations, business analysis, digital strategy, or related fields
Experience supporting customer-facing digital products, websites, mobile applications, or enterprise platforms
Strong understanding of Agile methodologies and software development lifecycle processes
Experience writing business requirements, user stories, acceptance criteria, and process documentation
Excellent communication, organization, and stakeholder management skills

Job Responsibility

Support the end-to-end delivery of digital product initiatives, enhancements, and production support activities
Gather, document, and maintain business requirements, user stories, acceptance criteria, process flows, and product documentation
Partner with product managers, business stakeholders, UX designers, developers, and QA teams to support product execution
Participate in Agile ceremonies including backlog refinement, sprint planning, demos, retrospectives, and status meetings
Assist with User Acceptance Testing (UAT), including test planning, test script creation, defect tracking, and validation activities
Monitor platform performance and support operational processes, incident management, releases, and vendor updates
Coordinate stakeholder communications, training materials, product launches, and organizational change management activities
Analyze product performance metrics and customer feedback to identify opportunities for continuous improvement
Support roadmap planning, business case development, and reporting efforts
Serve as a subject matter expert on assigned digital products and customer journeys

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Deposit, Product Operations Partner

The Consumer Deposit Product Partner operates at the center of product operation...

Location

United States , Johnston; Boston; Manchester; Philadelphia; Newark

Salary:

130000.00 - 161000.00 USD / Year

Citizens Bank

Expiration Date

Until further notice

Requirements

Strong analytical skills with hands on experience using Excel for data analysis, including formulas, data validation, and working with large datasets
High attention to detail, with the ability to investigate complex issues and validate outcomes at a granular level
Knowledge of deposit products such as checking, savings, money market, and CDs, with the ability to understand how product features should function
Risk oriented mindset, with the ability to identify potential issues before they impact customers
Strong communication skills to coordinate across multiple stakeholders and drive resolution
Ability to manage multiple priorities in a fast paced, highly regulated environment
Comfort operating in a role that is execution focused, detail driven, and behind the scenes rather than customer facing or feature delivery oriented

Job Responsibility

Lead end to end remediation efforts for deposit related issues, including identifying impacted populations, assessing scope, and ensuring timely resolution
Own execution of financial restitution, including validating calculations, reviewing methodologies, and confirming customers are made whole accurately
Perform account level analysis and validation to confirm correct customer treatment and identify discrepancies
Analyze large datasets using Excel and internal systems to validate customer impacts and financial outcomes
Conduct sampling and detailed account level reviews to ensure accuracy of restitution populations
Investigate data anomalies and partner with data teams while maintaining ownership of final validation and sign off
Act as an embedded product risk partner to identify issues before they result in customer impact
Review product behavior and changes to ensure alignment with intended design and regulatory expectations
Proactively identify potential risks or 'landmines' in product changes and operational processes
Partner with Technology, Product, Risk, Legal, Compliance, Finance, and Operations to resolve customer impacting events

What we offer

Medical, dental, and vision coverage
Retirement benefits
Parental leave
Flexible work arrangements
Education reimbursement
Wellness programs
Annual discretionary bonus

Fulltime

Head of Product Operations & Automation

Location

Cyprus

Salary:

4600.00 - 5450.00 EUR / Month

Fundraise Up

Expiration Date

Until further notice

Requirements

Process design experience. You've built or significantly improved operational processes in a product or tech environment. You think in systems, not tasks
Cross-functional influence. You know how to align people who don't report to you. You bring clarity to ambiguous situations and can drive decisions across teams
Metrics-driven. You track adoption and satisfaction as seriously as any product team tracks conversion. You know how to set a baseline and measure change
Bias toward scalability. You distinguish between fixing a one-off problem and building something the whole team can use. When both paths are possible, you ask: will this still work when the team doubles?
Full ownership of your domain. You take accountability for outcomes, not just tasks. Blockers are your problem to solve — not someone else's
AI automation fluency. You've used AI tools to automate workflows or processes — and you can identify where automation creates real leverage vs. where it's noise
Fluent English (C1+). We're a mixed company — the product team works in Russian, but you'll have English-language meetings daily and work with English documentation constantly
2–3 years of experience in People Management. You'll be managing a small team with plans to grow, so hands-on experience leading and developing people is essential

Job Responsibility

Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit
Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption
Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required — quarterly planning, goal decomposition, metrics alignment
Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team
Identify and escalate systemic process problems that require cross-team or leadership-level decisions
Drive AI automation of product workflows — identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team
Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise

What we offer

31 days of paid time off
100% paid telemedicine plan
Home office setup assistance
English learning courses
Professional education budget
Gym or swimming pool membership
Co-working support
Fully remote work

Fulltime

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