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Product Operations Specialist

United States, Miami · Job Posted May 29, 2026
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Job Description

The Product Operations Specialist will support the Product Management team in the execution and coordination of product launches, item setup, packaging projects, retailer systems management, and cross-functional operational processes. This role will serve as a critical operational support function to the Product Manager.

Job Responsibility

  • Support execution of new product launches from item setup through commercialization
  • Coordinate cross-functional timelines and deliverables related to product launches and item readiness
  • Assist Product Manager with launch documentation, item setup requirements, and retailer onboarding processes
  • Track product launch milestones and communicate status updates across departments
  • Support product transition projects, item changes, discontinuations, and line extensions
  • Manage and maintain retailer item setup platforms and data portals including: Walmart Retail Link / Target Partners Online / 1WorldSync / Syndigo / GS1 systems
  • Additional retailer portals and syndication platforms
  • Assist with retailer item submissions, updates, maintenance, and troubleshooting
  • Ensure product specifications, dimensions, packaging information, imagery, and nutritional data are accurate and up to date
  • Coordinate setup and syndication of product content for retail and e-commerce channels
  • Maintain retailer compliance documentation and item setup accuracy
  • Assist with packaging update projects including specification changes, artwork coordination, and version tracking
  • Coordinate packaging approvals and communication between design, regulatory, QA, packaging vendors, and operations teams
  • Support development and maintenance of product specifications, packaging documentation, and product databases
  • Help manage packaging timelines to support launch deadlines and retailer requirements
  • Coordinate product sample requests and support commercialization readiness activities
  • Maintain accurate product databases, item setup trackers, launch documents, and specification files
  • Organize and maintain packaging archives, retailer forms, UPC information, and product assets
  • Support creation and maintenance of SOPs, process documentation, and workflow tools
  • Assist with reporting, data validation, and operational audits as needed
  • Support invoice processing, project tracking, and vendor coordination related to packaging and product operations
  • Assist with meeting coordination, launch recaps, and internal communications

Requirements

  • 2–3 years of experience in product operations, product coordination, item setup, packaging coordination, retail operations, or CPG product support roles
  • Background in consumer packaged goods (CPG), food & beverage, retail, or consumer brands strongly preferred
  • Experience with retailer item setup and product syndication platforms
  • Strong organizational and project coordination skills
  • Ability to manage multiple projects, deadlines, and priorities simultaneously
  • High attention to detail and accuracy
  • Excellent written and verbal communication skills
  • Ability to work cross-functionally across departments and external partners with a collaborative, solutions-oriented mindset
  • Proficiency in Microsoft Excel, PowerPoint, Outlook, and Teams
  • Experience with project management tools such as Asana, Monday.com, Wrike, or similar platforms preferred
  • Experience managing product documentation, databases, and digital assets
  • Bachelor’s Degree in Business, Marketing, Supply Chain, Food Science, Product Management, or related field preferred
  • MBA (a plus)

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