Product Operations Specialist Job at Aiven Deutschland GmbH

Product Operations Specialist

Aiven Deutschland GmbH

Location:
Portugal

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone. Product Delivery Operations at Aiven is building operational excellence across a fast-growing, cross-functional organization. As a Product Operations Specialist, you'll be the connective tissue between domain leaders, engineering, and product management teams — removing friction, designing process from zero to one, and making our teams faster and more predictable.

Job Responsibility:

Own and drive the Product Delivery Lifecycle — from ideation to launch — building the process and then making it smarter over time
Design and automate operational workflows using AI tooling, reducing manual effort across metrics reviews, reporting, and process tracking
Support business and metrics review cadences, leveraging AI to surface insights and keep data current
Fix broken operational workflows by working directly with engineering managers, product managers and Technical Program Managers — then look for where AI can make those workflows self-sustaining
Maintain and evolve our operational playbooks, ensuring nothing we build becomes outdated
Introduce and enable minimum viable process — not process for its own sake, but the right guardrails that create flow and predictability
Drive change management and enablement when rolling out new tools, metrics, or ways of working across product and engineering
Support cost capitalization processes within the organization
Evaluate and configure tooling (Jira, Notion, and others under assessment) with an eye toward what can be automated or augmented

Requirements:

Proven experience building process from zero to one — you've created structure where none existed and can show it
AI-first operator — you actively use AI tools in your day-to-day work and have built or contributed to AI-assisted workflows, automations, or agents
Strong communication and stakeholder management
you influence without authority
Change management experience — you bring people along, you don't just roll things out
Solid understanding of the software development lifecycle and how product organizations operate
Comfortable in ambiguity and fast-changing environments
Background in a SaaS company (B2B or B2C) — understanding our operating reality matters
Hands-on experience with workflow automation tools (e.g., n8n, Zapier, Make) or building lightweight AI agents
Familiarity with Jira, Notion, Linear or similar tools — depth of expertise matters less than genuine hands-on use
Experience with prompt engineering or structuring AI-assisted processes at team or org level

Nice to have:

Background in a SaaS company (B2B or B2C) — understanding our operating reality matters
Hands-on experience with workflow automation tools (e.g., n8n, Zapier, Make) or building lightweight AI agents
Familiarity with Jira, Notion, Linear or similar tools — depth of expertise matters less than genuine hands-on use
Experience with prompt engineering or structuring AI-assisted processes at team or org level

What we offer:

Participate in Aiven’s equity plan
Balance work and life with our hybrid work policy
Choose the equipment you need to set yourself up for success
Use your Professional Development Plan budget for learning opportunities
Receive holistic wellbeing support through our global Employee Assistance Program
Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
Enjoy country-specific benefits for our global cast

Additional Information:

Job Posted:
May 14, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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