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As a Product Operations Manager, the work you do is crucial to ensuring seamless collaboration between teams and driving efficiency in product development. You’ll support the product team by streamlining processes, improving communication, and ensuring that new products and features are successful, and also be a liaison between Product and Go to Market Orgs.
Job Responsibility:
Steer and surface key insights to help the product team prioritize feature roadmaps
Represent customer needs across the entire product development process
Identify opportunities to improve processes and tooling that drive engineering velocity
Coordinate end-to-end launch of new features across teams, including product, engineering, marketing, sales and customer support
Drive Early Access Programs to allow teams to build and ship with confidence
Own rollout implementations and run of show across key collaborators
Use feedback loops to help the product team understand feature iterations or fixes
Build reporting dashboards, agents and quarterly reports to establish rigor in product success
Work with stakeholders to improve decisions-making around feature development
Act as a liaison between Product, Engineering Design and Go To Market Orgs to streamline decision making
Drive clarity and communication on product priorities and statuses to Notion
Requirements:
At least 4+ years of experience working in product operations, technical program management, project management, or a product ownership role
Strong communication skills and can work with both technical and non-technical audiences
Able to collaborate effectively with peers and across teams that are located in multiple offices
Strong analytical, debugging, and problem-solving skills
Possess the ability to make decisions with limited data while prioritizing when to collect more information
Curious and willing to adopt AI tools to work smarter and deliver better results
Nice to have:
Strong knowledge of Linux, basic scripting, APIs, NoSQL, Nginx, MySQL and similar open source technologies
Knowledge of and experience using one or more of the following languages - Python, Go, C++ or Java
Background in product management or engineering
Robust data analysis and dash boarding skills
What we offer:
Highly competitive cash compensation, equity, and benefits