Product Operations Manager Jobs

Qualia

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IT - Administration

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Job Description:

Qualia is seeking an experienced Product Operations Manager to serve as a strategic partner and force multiplier for our 100-person R&D organization. This is a foundational role---the first of its kind at Qualia---designed to act as a chief of staff for product development, ensuring we build exceptional products efficiently while maintaining high team satisfaction and seamless cross-functional coordination. You'll be the connective tissue that helps R&D scale effectively, removing obstacles, optimizing processes, and empowering product teams to focus on solving real problems for our customers.

Job Responsibility:

Assess and improve the velocity and quality of product production throughout R&D through data-driven analysis and targeted interventions
Identify and eliminate bottlenecks in the product development lifecycle, continuously optimizing for speed and quality
Establish metrics and reporting systems to measure team performance, product quality, and operational health
Introduce and remove processes strategically to improve cross-functional coordination, reduce meeting overhead, and increase employee satisfaction
Build and maintain a world-class product operating system that maximizes R&D investment returns
Orchestrate roadmap planning processes across all product teams, ensuring alignment with company strategy and cross-team dependencies
Act as a trusted advisor to product leadership, proactively identifying challenges and enabling teams with clear solutions
Own and optimize the R&D "toolbox" (Jira, Confluence, Figma, etc.) to ensure we're getting the most value from our tools
Use data to form and defend your position on process improvements, tracking key metrics to measure impact

Requirements:

6+ years of relevant experience in product management, product operations, program management, chief of staff, or strategy and operations roles, preferably in a B2B SaaS environment
Proven track record of designing and implementing operational frameworks and processes that measurably improved team performance
Deep understanding of the product discipline
Experience working with cross-functional teams in a fast-paced, high-growth technology environment
Demonstrated ability to lead complex, multi-stakeholder initiatives without direct authority
Analytical and strategic with a proven track record of using data to drive decisions and identify operational bottlenecks
You solve problems through listening, disambiguating, asking questions, and negotiating trade-offs
Communicator: Exceptional written and verbal communication skills with an ability to synthesize complex information for diverse audiences
A "founder's mentality" with a strong bias for action

What we offer:

comprehensive health plans
a 401k program
commuter benefits
professional development
parental leave
flexible time off policy
robust online onboarding program
biweekly all hands meetings
a variety of internal virtual events

Additional Information:

Job Posted:
December 11, 2025

Work Type:

Remote work

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Product Operations Manager