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Product Operations Manager

Fullstory

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Location:
United States, Atlanta

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

110000.00 - 115000.00 USD / Year

Job Description:

Fullstory is looking for a Product Operations Manager, reporting to the Director of Product Operations & Insights. This role is a force multiplier for the Product team to ensure it has the right practices to do their jobs effectively and launch awesome products. As the Product Operations Manager, you will empower product teams to deliver their roadmap goals by streamlining their workflow, unblocking obstacles, and aligning with cross-functional stakeholders. This important role guides the teams through the product development lifecycle, ensuring that we are collaborating effectively and setting up our products for success.

Job Responsibility:

  • Consult with product managers and pursue solutions for challenges they face
  • Partner with cross-functional stakeholders to identify opportunities for improved collaboration
  • Analyze customer feedback and market trends to provide insights that shape product strategy and roadmap
  • Enable scalable, effective business processes by monitoring and maintaining automated tooling solutions
  • Develop and maintain product development practices and supporting documentation
  • Drive continuous improvement initiatives within the Product organization

Requirements:

  • Product partner: you’ve worked with SaaS product teams to understand the nuances of the product development lifecycle and various stakeholders involved
  • Inquisitive, critical thinker: you look for how things can work better
  • Automation master: you develop automations, leveraging AI tools to scale solutions and optimize workflows
  • Effective communicator: you can strike the balance of sharing enough detailed information without it becoming overwhelming
  • Competent multi-tasker: you have strong organizational skills, with acute attention to detail
What we offer:
  • Flexibility and Connection: vibrant HQ in Atlanta and a tight-knit group in London
  • office at least one day a week
  • flexible PTO policy
  • annual company-wide closure
  • federal holidays
  • Benefits: sponsored benefit packages for US-based Fullstorians
  • supplemental coverage options for international Fullstorians
  • Learning opportunities: professional development opportunities through training programs
  • an annual learning subsidy for US and EMEA-based employees
  • Productivity support: monthly productivity stipend for US and EMEA-based Fullstorians
  • Team Collaboration: team off-sites
  • an annual full-company meet-up
  • Paid parental leave
  • Bereavement leave, including miscarriage/pregnancy loss

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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