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Lead large-scale, high-impact, cross-functional R&D product launches. Champion the product lifecycle framework, operationalize launch standards, drive strategic program management, and align with cross-functional teams to streamline execution.
Job Responsibility:
Drive a portfolio of high-priority R&D product launches, including the creation and management of detailed plans and artifacts
Lead strategic and tactical weekly cross-functional forums across Product, Engineering, Design, Go-to Market, Risk, Legal, Finance, and other key stakeholders
Develop strong partnerships with cross-functional teams to drive progress, facilitate collaboration, and remove obstacles
Identify program risks and establish escalation process for facilitating “Return to Green” plan for launches that are off-track
Flex technical expertise and emotional intelligence to align discussions to business outcomes
influence strategy and trade-off decisions to optimize impact and time-to-market
Champion a metrics-driven approach to review Alpha & Best test data to inform subsequent phases of launch
Facilitate development of product health metrics and a Business As Usual (BAU) Operating Model as products transition from launch state to BAU/sustaining state
Coordinate, design, and implement improvements to the company-wide Product Lifecycle process
Map existing R&D business processes, i.e. “as-is” processes, and identify gaps that should be addressed in “to-be” process diagrams
Establish program management standards and best practices, including systems and tools
Create a collaborative environment that values transparency, learning, efficiency, and creativity
Requirements:
8+ years product operations, program management, or similar relevant experience
5+ years of successfully implementing and managing SaaS product development programs
Solid technical foundation with ability to understand and digest new technical concepts and technologies quickly
Experience in practicing Agile, with the ability to adjust effectively based on current needs and team dynamics
Strong business process mapping experience
ability to quickly diagram “as-is” and “to-be” processes
Strong experience with program management tools
Strong influencing and negotiating skills at all levels
Comfortable adjusting between the need to be tactical vs. strategic
Expert in navigating through, and working with ambiguity by bringing structure to large/complex problems
Organized and detail oriented
comfortable managing multiple launches and priorities in parallel
Proactive problem-solver, with a consistent approach of identifying gaps in process and driving scalable fixes
What we offer:
bonus
equity
benefits
reasonable accommodation for individuals with disabilities
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