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We’re looking for an organised, detail-loving Product Operations Coordinator to help keep EZRA’s Product team running smoothly. You’ll be the go-to person who helps connect Product, Studio, Tech, Labs, and Delivery teams, making sure information is clear, deadlines are understood, and everyone has what they need to do their best work. Your role will span building an internal knowledge base, supporting release notes, coordinating localization needs, improving our feature request process, and strengthening Product Operations so the team can work more effectively. This is a great role for someone early in their career who loves structure, communication, and problem-solving — and wants to grow in Product Operations or Product Management.
Job Responsibility:
Help build and maintain EZRA’s new internal knowledgebase, keeping product information organised and easy to find
Support our release notes process, helping teams understand what’s shipped and what’s changing
Help improve and manage our product request process, making sure ideas are captured, tracked, and reviewed properly
Track project timelines and deliverables, and share updates with Product, Studio, Tech, Labs, and Delivery teams
Keep documentation up to date so everyone has the right information at the right time
Spot potential bottlenecks early and flag them to the right people
Help coordinate new product content so it flows smoothly from idea to delivery
Support general Product Ops tasks such as organising files, maintaining intranet sites, collecting feedback, and improving team workflows
Coordinate localization needs with external partners, track progress, and ensure content is prepared and shared correctly
Look for simple ways to make our processes clearer, faster, and easier for everyone
Requirements:
Strong attention to detail and great organisational skills
Clear, friendly communicator who likes helping teams stay aligned
Comfortable handling multiple tasks and shifting priorities
Proactive and reliable: you don’t wait for problems
you help prevent them
Curious about how digital products are built and keen to learn more
Enjoy creating order and improving messy or unclear processes
Nice to have:
Experience with localization or coordinating content
Some familiarity with product development, digital tools, or workflow management
Previous coordination, admin, or project support experience in any team environment
What we offer:
Your Own World-class coach to help you grow personally and professionally
Coaching for Friends and family because coaching is a gift worth passing on
Charity Days to support the causes close to your heart - because doing good feels good
Learning Budget to fuel your curiosity. If it helps you grow, we’re in
Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset
Regional benefits flex to fit your location and lifestyle
A welcoming place to do your best work. Comfortable, collaborative and inclusive… and dog-friendly too
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