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Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. At our labor marketplace tech company, we believe that even in the age of AI, the core of success comes down to good people doing honest work. We're seeking a curious and driven Product Operations Analyst to help us operationalize our intelligent product features, ensuring they deliver value and efficiency to our users. This is a fantastic opportunity to grow your career at the intersection of product, data, and user experience.
Job Responsibility:
Support Product Rollouts & Adoption
Contribute to Product Development
Analyze Feature Performance
Champion the User Experience
Streamline Team Operations
Requirements:
An early-career professional, from a recent graduate up to 2 years of experience, looking to build a career in product operations
A Passion for Product & Tech
Curious about AI
Analytical & Data-Curious
A Problem-Solver
Eager to Learn Technical Skills
Collaborative & Hands-On
Nice to have:
Familiarity with Automation Tools
Data Analysis Exposure: Basic experience with SQL, Python (Pandas), or data visualization tools like Tableau or Looker
Internship or Project Experience: Previous internships or relevant project work in a tech, startup, or marketplace environment
Customer-Facing Experience: Experience in a role where you directly interacted with users or customers (e.g., customer support, community management)
What we offer:
A variety of medical, dental, and vision plans with coverage beginning on the date of hire
Flexible paid time off
At least 8 paid company holidays annually
Phone stipend
Commuter stipend
Supplemental pay on qualified leaves
Employee health savings accounts (HSA) contribution
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