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The Product Marketing Manager at PointClickCare is a primary representative from the Marketing team owning go-to-market and new product launch planning and execution. In this role, you will be the customer-facing subject matter expert responsible for understanding customer needs and buying criteria, developing marketing and sales enablement assets and tools to transfer that knowledge to the sales channel, and supporting prospect education and lead generation/nurture programs. This role will be focused on our Advanced Insights analytics package and new AI solutions for Skilled Nursing Organizations who rely on the PointClickCare EHR platform.
Job Responsibility:
Develop product positioning, value propositions and messaging
Lead product introduction/launch planning including development and measurement of KPIs
Collaborate with marketing peers to drive development of a variety of content
Product launch - support the launch of new products and releases
Assist in product naming
Create the competitive comparison guide
Sales enablement - communicate the value proposition to the sales team and develop sales tools
Market intelligence/customer insight – be the expert on our customers
Align closely with members of product management team
Develop and continuously enhance an expertise of PointClickCare’s products and services
Work collaboratively with internal sales and marketing teams to educate them
Work with marketing programs, brand management, and digital marketing teams
Develop, enhance, and own distribution of public-facing product launch marketing materials
Collaborate with the sales team in complex sales situations
Publicly convey product and market strengths via blogs, presentations and webinars
Provide guidance to marketing teams on themes for programs and events
Partner with Sales Enablement team to lead sales training
Work with customers in developing case studies, references, and testimonials
Requirements:
Bachelor degree
advanced degree in business or marketing or equivalent experience desirable
4-6 years in product marketing experience
Experience with Product Management and/or Product Marketing principles such as Practical Product Management or Pragmatic Marketing
Certification in Pragmatic Marketing or SiriusDecisions Product marketing a plus
Experience with B2B SaaS healthcare technology required
Experience with advanced analytics and/or AI product solutions highly preferred
Experienced in building consensus, collaborating with cross groups to get things done
Polished professional with an enthusiastic attitude who thrives in fast-paced environments, with an ability to adapt to change
AI Fluency and/or use of M365 Copilot
Industry experience in the segment a definite asset
Strong written and verbal communications skills, from writing collateral and web copy to presentations that deliver business concepts and moderately technical concepts to a diverse audience-base
Knowledge of marketing principles and practices
Excellent time management, interpersonal, communication, decision making, and organization skills
A “roll up the sleeves” attitude
a self-starting orientation with the intense drive to “make things happen"
Nice to have:
Certification in Pragmatic Marketing or SiriusDecisions Product marketing