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We connect customer needs to product solutions by shaping positioning, launching products, and enabling teams across Plaid. At Plaid, Product Marketing plays a pivotal role across the entire product lifecycle—from shaping product strategies and defining target audiences, to ensuring successful product launches and market adoption. We collaborate closely with Product, Sales, and Marketing teams, driving go-to-market strategies from pipeline develop and acceleration to creating compelling narratives, influencing product direction based on customer feedback and driving marketing execution. As a Product Marketing Manager for Payments, you’ll help bring Plaid’s vision for bank payments to life: making us the method of choice for Billers, Fintechs, and Financial Institutions. Our mission is to harness Plaid’s network—spanning coverage, intelligence, and conversion—to deliver seamless, secure, and intelligent payment experiences. This role is central to accelerating adoption, scaling product impact, and redefining how money moves across the financial ecosystem. You will own go-to-market strategy and product marketing for new and existing products, from early product–market fit validation through scaled acquisition and partner closely with Product, Sales, Growth, and Data to assess market opportunities, define ideal customer profiles, and drive adoption in priority verticals.
Job Responsibility:
Evaluate product–market fit in new markets or verticals by analyzing customer pain points, alternatives, and willingness to pay
Define, prioritize, and iterate on ideal customer profiles (ICP) and target segments based on customer needs, buying dynamics, and sales efficiency
Design and run MVP or pilot GTM programs to validate positioning, pricing, and adoption before broader rollout
Develop compelling value propositions and messaging frameworks tailored to different buyer and user personas
Activate messaging through sales enablement, campaigns, content, and launch programs to drive acquisition and conversion
Analyze the end-to-end sales and marketing funnel to identify friction points and diagnose root causes
Partner with Sales, Growth, and Product to develop and execute data-backed action plans that improve conversion, velocity, and win rates
Use qualitative insights and quantitative data to continuously refine GTM strategy and positioning
Requirements:
Proven experience in product marketing, go-to-market strategy, or growth roles in B2B or B2B2C technology companies
Strong analytical and problem-solving skills, with the ability to diagnose funnel performance and translate insights into action
Demonstrated ability to assess product–market fit and define ICPs in ambiguous or early-stage environments
Experience designing and executing MVP or pilot programs to test hypotheses and inform GTM decisions
Ability to craft clear, differentiated value propositions for complex products and activate them across channels
Comfortable partnering cross-functionally with Product, Sales, Data, and Engineering
Experience in fintech, payments, or regulated products is required
Excellent communication skills, with the ability to influence stakeholders through structured thinking and clear narratives