Product Managers, Technical Job at T-Mobile (Atlanta)

Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Product Owners located in Atlanta, Georgia will define and refine user stories and prioritize the Agile Team backlog to streamline execution of product (program) priorities while maintaining conceptual and technical integrity of features for the team.

Job Responsibility

Owns product end to end for products or features with moderate level of complexity and scope. This includes crafting, managing, maintaining, and communicating product vision and roadmap including technical vision and capabilities
Partners with business and internal/external collaborators to understand current customer experience, identifies areas of opportunity
Communicates, influences, and sells ideas at Director level and below. This includes regularly delivering product presentations
Conducts specific ad hoc analysis and provides insights to management on request
Recommends product feature set or technical improvements to improve customer experience
Works with external third parties to assess partnerships and licensing opportunities
Uses customer insights for product vision, strategy, roadmap, priorities
Create, lead, foster an active VOC feed for themselves and team
Actively looks for opportunities to delight or meet customer’s unmet needs
Translates product/platform strategy by writing detailed capabilities, features and user stories consumable for Dev teams for moderately sophisticated products. This work may include creation of prototypes
Collaborates with PM and Dev leaders to design, architect and assemble effective Agile delivery teams in the Agile Release Train and Agile Teams
Runs or contributes significantly to key Agile ceremonies: Program Increment (PI) Planning / Big Room
Owns and manages product backlog and priorities with our business and technology partners
Scopes and prioritizes activities based on business and customer impact
Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap
Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule
Generates and maintains dashboards and reports that track product health and success metrics, technical metrics
Communicates technical challenges to partners and makes educated trade-off decisions based on those challenges
Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence)
Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to market, finance, Dev, Architecture, Engineering. Works with outside partners and other third parties
Develops positive working relationships with Customer groups or Customer Representatives

Requirements

Master’s degree in Business Administration, Electronics and Communication Engineering, or related, and 3 years of relevant work experience
Bachelor’s degree in Business Administration, Electronics and Communication Engineering, or related, and 5 years of relevant work experience
Experience using Agile frameworks (Scrum, SAFe) and tools including JIRA and VersionOne to manage product backlogs, user stories, and sprints, and to facilitate continuous delivery and ensuring alignment between business requirements and development teams
Experience in SQL to perform data analysis, querying, and validation using SQL Server, MySQL, Oracle PL/SQL, and IBM DB2, to ensure actionable insights for decision-making and reporting
Experience in Waterfall methodology for managing full project lifecycles, including creating comprehensive Business Requirements Documents (BRDs), System Requirements Documents (SRDs), and Data Flow Diagrams (DFDs) using Visio and MS Word to ensure detailed documentation and process clarity
Experience in project management and requirements management tools including MS Project IBM RequisitePro, JIRA, and Rational Team Concert (RTC) to manage project timelines, resources, and deliverables, and to ensure efficient execution and alignment with stakeholder expectations
Experience in test management tools including Silk Central, TestRail, and ALM/Quality Center to track and manage test cases and defects, to ensure comprehensive testing throughout the software development lifecycle
Experience in UI/UX prototyping using Balsamiq, Adobe XD, and Microsoft Visio to convert business requirements into wireframes and mockups for enterprise web applications to create wireframes and mockups, to ensure effective design solution that meet business requirements

What we offer

Medical insurance
Dental insurance
Vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs

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