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Product Manager

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Heidi

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Location:
Australia , Sydney ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We're looking for a Product Manager who has shipped consumer-grade software at serious scale and obsesses over the details that separate good products from beloved ones. You will own Heidi's mobile & desktop app experiences, used by hundreds of thousands of clinicians for millions of patient sessions weekly across every specialty and geography. You'll ensure the software clinicians interact with dozens of times per day feels effortless, trustworthy, and genuinely delightful.

Job Responsibility:

  • Own product strategy and roadmap for Heidi's mobile & desktop app
  • Obsess over clinician workflows
  • Ship meaningful features by working closely with engineering, design, data and operations
  • Work across pods and functions - from Engineering to Sales to Customer Success to other PMs
  • Set clear goals and metrics for quality, reliability, and user satisfaction
  • Navigate the tension between consumer-grade expectations and enterprise requirements
  • Build deep understanding of clinical documentation workflows across specialties and geographies
  • Sweat the details that separate good software from beloved software

Requirements:

  • 5+ years PM experience shipping consumer-grade products at serious scale
  • Consumer product sensibility
  • Systems thinking that spans product, technical, and people
  • Data fluency
  • Technical depth to meaningfully contribute to architecture discussions
  • Communication skills that work equally well with engineers, executives, and clinicians
  • Context-switching abilities
  • Track record of shipping products with measurable impact on real humans
  • Experience with products where small details matter enormously

Nice to have:

  • A romantic streak about software
  • The disagreeableness to say the thing that shifts the entire room's perspective (and the tact to say it well)
  • Self-directed learning habits
  • Work ON the business, not IN it
  • Are you an execution powerhouse?
  • Have you shipped consumer products at serious scale where small quality issues affect thousands of users?
  • Do design details bother you - the kind of microinteractions most PMs wouldn't notice?
  • Is design thinking baked into how you build products?
  • Are you able to execute without a legion of data analysts, product marketers, and research coordinators at your beck and call?
  • Does the prospect of re-energising our health systems make you feel fuzzy inside?
What we offer:
  • Flexible hybrid working environment, with 3 days in the office
  • A generous personal development budget of $500 per annum
  • Learn from some of the best engineers and creatives, joining a diverse team
  • Become an owner, with shares (equity) in the company
  • The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
  • If you have an impact quickly, the opportunity to fast track your startup career

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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