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Stytch Logo Stytch · IT - Software Development

Product Manager

United States Employment contract 116960.00 - 171900.00 USD / Year · Job Posted May 30, 2026
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Job Description

Join us as a Product Manager on the Console team, leading product development for the unified Console platform. This position is a critical role designed to drive the execution of Twilio’s Console consolidation and self-service goals. As a Product Manager (L2) on the Console Team, you will focus on building the "One Console" experience, ensuring a unified customer model and seamless migration for acquired entities like Segment. You will play a key role in empowering developers through intelligent Console capabilities and AI-driven experiences to life.

Job Responsibility

  • Intelligent Console: Drive self-service goals to allow developers to build custom interfaces on top of core console capabilities, empowering the partner ecosystem
  • Bring our AI-driven experiences to life: Help shift the Console from a manual configuration tool into an intelligent operating environment
  • M&A Portal Migration: Lead the effort to migrate M&A customers into the Twilio One Console ecosystem
  • Legacy Console Sunset: Manage the deprecation of legacy Console systems to reduce technical debt and unify the UI
  • Cross-Functional Integration: Partner with Engineering, Design, and Edge teams to ensure a consistent experience across the Twilio platform
  • Deliver Adaptive, Cross-Functional Experiences: Partner closely with Engineering, Design, and Edge teams to build proactive, friction-free customer journeys

Requirements

  • Experience: 1-2 years of Product Management, entrepreneurial (e.g., founder), or intensive project experience
  • Backgrounds building data-driven platforms, AI-powered intelligence tools, or web applications are a plus
  • Developer Experience Insight: Understanding of how developers interact with platforms, APIs, and headless architectures to build custom interfaces
  • Execution Mindset: Strong ability to manage tactical execution at the scrum level while balancing reliability and feature delivery
  • Strategic Problem Solving: Proven ability to thrive at the intersection of business and technology
  • Platform & User Insight: Understanding of how diverse, complex personas interact with platforms to build custom workflows
  • Execution & Workflow Optimization: A strong execution mindset with a passion for multidisciplinary work
  • Recent graduates with strong startup or multidisciplinary experiences with a ‘can do’ attitude are highly encouraged to apply
  • Behavioral Analytics: Experience using data to identify friction points in a user journey and designing automated interventions to solve them
  • Cross-Channel Developer Experience: Knowledge of how to design seamless transitions across different platform touchpoints

Nice to have

  • Recent graduates with strong startup or multidisciplinary experiences with a ‘can do’ attitude
  • Behavioral Analytics: Experience using data to identify friction points in a user journey and designing automated interventions to solve them
  • Cross-Channel Developer Experience: Knowledge of how to design seamless transitions across different platform touchpoints

What we offer

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • retirement savings program
  • health care insurance
  • 401(k) retirement account
  • paid sick time
  • paid personal time off
  • paid parental leave
  • equity plan
  • corporate bonus plan
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