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Circle K is looking for a new colleague to join our team as Product Manager. Be a key part of Circle K’s journey as we create the future of our customer experience through an exciting digital transformation. We are building a dynamic and innovative product and UX culture where your work directly contributes to making life easier for millions of customers worldwide. This role gives you the opportunity to influence a global enterprise, drive meaningful improvements in our stores, and grow your product career in an international environment. Circle K is redefining how customers experience fresh food in our stores. We are expanding our product organization with a Product Manager who will contribute to building and scaling our next‑generation In‑Store Ordering & Checkout experience — including in‑store kiosks & ordering flows. You’ll help shape a critical product area within a global organization and deliver real impact across markets.
Job Responsibility:
Contribute to the product vision and strategy for Circle K’s food ordering and kiosk experience, grounded in customer insights and operational needs
Support the development and refinement of the product roadmap across food, coffee, merchandising, loyalty, and digital engagement
Help bring structure and clarity to new concepts through discovery, user feedback, and early experimentation
Measure the impact of early-stage pilots, setting expansion criteria and go/no-go recommendations
Support end‑to‑end product work — discovery, requirements, delivery, launch, and optimization
Work with UX, engineering, POS, payments, and menu management teams to deliver coordinated, high‑quality features
Assist in defining product KPIs (e.g., conversion, attach rate, throughput) and use analytics to identify opportunities for improvement
Partner closely with the Food and Operations teams to ensure customer and store needs are well understood and incorporated into product decisions
Collaborate with teams across Loyalty, Merchandising, Retail Media, Payments, and Store Operations to ensure integrated and consistent customer experiences
Communicate updates, progress, and risks across markets and stakeholders to maintain alignment
Participate in customer‑centric discovery, including on‑site research in stores to observe ordering, preparation, and checkout workflows
Work with UX to develop intuitive, fast, and operationally sound kiosk experiences
Advocate for solutions that work equally well for customers and store associates in real‑world retail environments
Requirements:
3–5 years of product management experience supporting digital or omnichannel products
Experience working on or adjacent to self‑service, ordering, checkout, or POS‑integrated solutions
Ability to collaborate effectively in matrixed enterprise environments
Strong problem‑solving skills and comfort dealing with partial information and emerging requirements
Basic technical fluency with modern retail or ordering systems (POS, payments, APIs, orchestration, menu/item management)
Experience working closely with UX and engineering teams
Bachelor’s degree in Business, Engineering, Computer Science, Design, or a related field
Nice to have:
Experience in convenience retail, QSR, grocery, or food service technology
Exposure to service design or design thinking methodologies