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Canary is at the forefront of providing AI-powered technology solutions to the hospitality industry. Our mission is to help hotels modernize operations, enhance guest experiences, and drive business results through intuitive, digital-first products. Our innovative platform is trusted by hotels worldwide for its ability to streamline operations and improve guest satisfaction. We are looking for a Product Manager to join our growing team. In this role, you’ll collaborate closely with Engineering, Design, and Go-To-Market teams to build and launch products that solve real customer problems and drive business impact. This role offers the opportunity to work on a variety of exciting parts of the hotel technology ecosystem, including guest communication, digital check-in, payments, upsells, and more. We’ll plug you into the right product area based on your strengths, interests, and the evolving needs of the business.
Job Responsibility:
Contribute to the product vision, roadmap, and execution by collaborating with cross-functional teams to prioritize and deliver high-impact features
Work with Engineering and Design teams to create intuitive and reliable user experiences
Partner with Sales, Customer Success, and Marketing to support product launches, gather feedback, and drive adoption
Conduct customer research, analyze product usage, and synthesize insights to inform product decisions
Define and track key product success metrics to measure impact and guide future improvements
Stay current on industry trends, market needs, and emerging technologies relevant to our customers
Requirements:
Minimum of 2+ years of product management experience in a technology-driven environment
Strong problem-solving skills and a customer-centric approach
Experience working with Engineering and Design teams to bring products to market
Ability to manage multiple priorities and make thoughtful tradeoffs in a fast-paced, high-growth environment
Strong communication skills with the ability to collaborate effectively across teams and with external stakeholders
Nice to have:
Experience in hospitality technology, messaging platforms, or AI-driven products
What we offer:
Canary Days: company wide days off each month
Self Improvement Club: budget towards purchases for personal goals
Professional Development Chats: budget for cross functional professional development
Travel Reimbursement: stipend for visiting offices in New York, San Francisco or Dallas
Personal Travel Reimbursement: credit towards hotel stay at a Canary partner hotel
Eligibility for discretionary bonuses and/or equity