Product Manager

• Lead and shape the Payment product strategy across diverse client segments including Citigold, Citi Private Client and Citi Private Bank
• own day-to-day product management for core Payment products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• support product head to define, develop, and implement product strategies through analyzing customer behavior and preferences, competitive best practices, and product economics
• serve as subject matter expert and has oversight over the client experience, product features and servicing processes
• initiate, plan and manages initiatives throughout the entire project lifecycle working with cross-functional project teams within Citi and external partners
• manage product approvals, define product requirements, create user stories, define acceptance criteria, oversee testing status, and post implementation activities
• make recommendations based on regulatory changes, competition, consumer trends and market research
• conduct competitive analysis to identify key opportunities that drive innovation, increase revenue and enhance the client experience
• maintain effective risk management and controls, perform review of control procedures, work with control and risk partners to ensure adequate controls in place
• promote risk and compliance awareness within Payment product team

• Experience managing across multi-function and/or global business
• comprehensive knowledge of payments products, digital payment channels and regulation
• keen interest in the Future of Payments technology and open banking infrastructure
• experience in process & control design, project management of global project
• prior experience in Wealth Management or Private Banking preferred
• fluency in written and spoken English is mandatory

prior experience in Wealth Management or Private Banking preferred

• Equal employment opportunity
• professional growth
• work-life balance