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It’s an exciting time at The Scouts. As part of our Skills for Life strategy, we’ve delivered an ambitious digital transformation, supporting over 150,000 volunteers and 450,000 young people every week. As a Product Manager, you’ll lead the development of digital products that meet user needs and deliver real value. You’ll spend time listening to users, understanding their challenges, defining a clear product vision, and turning that into impactful outcomes. Working closely with staff, volunteers, and suppliers, you’ll help continuously improve our digital tools and ensure they evolve alongside organisational needs. This is a unique opportunity to make a real impact, helping deliver products that support over half a million young people each week as they gain skills for life.
Job Responsibility
Own and manage a portfolio of digital products, defining product vision, objectives, and long-term roadmaps aligned with organisational strategy
Prioritise backlogs and translate business needs into user stories, leading delivery from build and testing through to deployment
Collaborate with stakeholders, users, and suppliers to gather requirements, solve problems, and drive successful product outcomes
Lead change and adoption activities, ensuring effective communication, training, and embedding of product management best practices
Define and track OKRs, KPIs, and success measures, using data and insights to continuously improve products and outcomes
Requirements
Demonstrated experience delivering digital products using agile methodologies, with strong skills in requirements gathering, analysis, and documentation across the full project lifecycle
Strong knowledge of product management, agile and lean practices, and digital platforms including CRM, CMS, mobile, and analytics tools
Excellent stakeholder engagement, communication, and facilitation skills, with the ability to work confidently across teams, suppliers, and user groups
Data-driven and highly organised, able to prioritise effectively, solve complex problems, and deliver high-quality outcomes in fast-paced environments
User-focused and adaptable leader, passionate about digital transformation, continuous improvement, inclusivity, and balancing strategic thinking with hands-on delivery
What we offer
28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas
Flexible working hours
Double-matched pension up to 10% of gross salary
Generous family leave and support as a family-friendly employer