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We are looking for a Product Manager to lead product strategy and execution for a SaaS environment in Knoxville, Tennessee. This Long-term Contract opportunity is ideal for someone who can connect customer needs, market insight, and business priorities to shape a clear product direction. The role works closely with cross-functional partners to guide roadmap decisions, improve user value, and support sustainable growth through data-informed product leadership.
Job Responsibility
Shape product direction by aligning long-range vision with company goals, customer input, competitive findings, and shifts in the market
Build and maintain a prioritized product roadmap that balances technical considerations, user expectations, and commercial objectives
Work closely with engineering, design, marketing, sales, and customer-facing teams to drive coordinated execution and shared ownership of outcomes
Turn business needs and user problems into clearly documented product requirements, feature definitions, and practical development priorities
Establish success measures for product initiatives and use performance data, customer feedback, and usage trends to refine the product experience
Present progress, priorities, and strategic recommendations to leadership and internal stakeholders with clarity and consistency
Serve as a knowledgeable product resource for go-to-market, sales, and customer success teams by offering guidance on capabilities and value positioning
Coordinate the efforts of business analysts, UX contributors, and related team members to improve product delivery and support operational efficiency
Partner with technical teams on product evolution involving legacy system considerations and cloud-based solutions where needed
Requirements
At least 5 years of experience in Product Management or a similar role within a SaaS organization
Bachelor’s degree in Business, Computer Science, Engineering, or a related discipline, or equivalent practical experience
an advanced degree is a plus
Solid knowledge of Agile delivery methods, Scrum practices, and common product management tools such as Jira, spreadsheets, and bug tracking platforms
Ability to translate technical concepts and product decisions into clear business impact for both technical and non-technical stakeholders
Strong analytical and commercial mindset with experience using metrics and customer insights to guide prioritization and product improvement
Demonstrated success collaborating across functions and influencing teams in a fast-moving environment
Customer-focused and strategic approach to building products, with an interest in innovation, SMB needs, and go-to-market effectiveness
Self-directed leadership style with the ability to organize work, motivate contributors, and deliver results in a dynamic setting
All applicants applying for U.S. job openings must be legally authorized to work in the United States
What we offer
Medical, vision, dental, and life and disability insurance