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Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care.
Job Responsibility:
Drive product enhancements by monitoring long-term projects for optimization opportunities and working with cross-functional teams to implement improvements
Turn feedback into action by collecting and evaluating user feedback through surveys and direct interactions with veterinary clinics and pet parents
Support key initiatives by collaborating with onboarding and support teams to remove roadblocks and create seamless customer experiences
Shape product documentation by building out feature documentation to align business and engineering teams on new and existing functionality
Lead small feature developments by managing 1-2 low to mid-level feature builds, defining requirements, ensuring smooth engineering handoffs, and conducting QA testing
Train internal teams by educating departments on new product features to ensure consistency in customer interactions and maximize feature adoption
Requirements:
A four-year college degree with a track record of managing multiple projects and priorities
3+ years of experience in a product role
Attention to detail
Strong communication skills
Critical thinking and data analysis skills
Organizational skills
Tech-savvy
Experience with Excel and data analytics platforms is a plus
Nice to have:
Experience with Excel and data analytics platforms