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Product Manager

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Sotheby's

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Location:
United Kingdom , London

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We’re looking for a seasoned Product Manager to shape the client experience across Sotheby’s mobile apps and website, with a focus on our fixed price e-commerce business. You’ll tackle ambiguous problems and use your analytical skills to build business cases and measure impact. This role requires data chops, financial acumen, and a desire to disrupt our centuries-old industry with digital strategies that fit Sotheby’s reputation for white-glove service. You’ll work closely with senior leaders across product, finance, legal, marketing, sales, and client strategy teams to hone your vision. You’ll deliver on that vision across teams of researchers, designers, engineers and operations.

Job Responsibility:

  • Build a deep understanding of Sotheby’s core business lines
  • Develop business cases that align with our broader strategy, based on customer insights and market research
  • Lead discovery efforts for new opportunities, with a structured approach to identifying problems and testing solutions with rapid experiments
  • Use data to make business decisions. Use SQL and Tableau, in addition to tracking tools like Amplitude, to create data-informed roadmaps with success metrics for your initiatives
  • Prioritize features and capabilities based on desirability, viability and feasibility
  • Manage the product lifecycle from initial idea to launch and post-launch, with feedback loops so that what we build shapes what we build next
  • Lead working sessions with designers, engineers, and business stakeholders to make key decisions, uncover risks and resolve open questions
  • Work with the design team to deliver products that reinforce our brand and positioning
  • Partner with engineering and program to drive delivery in small iterative releases
  • Ensure dependencies between teams are understood and managed
  • Guide and contribute to a strong and scalable product culture. Coach and mentor PMs across the team, raising the bar on product thinking, communication, and customer focus

Requirements:

  • 6+ years of product management experience, with hands-on work in ecommerce, luxury travel or similar high-end bespoke customer engagement
  • A strong portfolio of product work showing problem-first thinking and measurable impact
  • Direct experience with qualitative and quantitative research methods
  • Clear communication style with executives and peers
  • A bias toward action and ownership
  • comfort navigating ambiguity and bringing others along
  • Competence with Tableau required, SQL preferred. Ability to ramp on other reporting tools like Amplitude.

Nice to have:

  • Experience in organizations transitioning from feature delivery to outcome-driven development
  • Background in service design or systems thinking
  • Passion for helping teams get better at what they do, and get clearer on how to work with other teams

Additional Information:

Job Posted:
January 30, 2026

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